Full-Time

Field Service Technician

Updated on 9/8/2026

IEM

IEM

1-10 employees

Promotes Italian wine through international events

Compensation Overview

$36.30 - $52.80/hr

South Bend, IN, USA

In Person

Travel is approximately 75%, including possible evenings and weekends.

Bachelor's

Category
Field Service (1)

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Requirements
  • A technical degree or equivalent and 8 years or more of experience working in a manufacturing environment, data center, or field service role.
  • Commissioning of low-voltage/medium-voltage electrical switchgear is required for Level 3 candidates.
  • Strong communication skills and the ability to work effectively as part of a team.
  • Ability to work independently without direct supervision.
  • Ability to travel approximately 75% and willingness to work evenings and weekends when needed.
  • Experience with switchgear and electrical control systems is required for Level 3 candidates.
  • Ability to read and interpret electrical wiring diagrams is required for Level 3 candidates.
Responsibilities
  • Attend project meetings as required, including coordination with contractors and clients.
  • Install and modify electrical or mechanical components and subassemblies, including panelboard interiors, circuit breakers, bus bars, switchgear section doors and subpanels, control components, power cabling, and control wiring.
  • Perform basic testing of modified assemblies, including visual and ductor testing.
  • Perform basic commissioning of switchboards, control panels, and power products.
  • Troubleshoot electrical circuits and networking equipment.
  • Coordinate with the Technical Project Manager or manufacturing facilities to resolve product or commissioning issues identified by IEM or reported by customers in the field, and identify additional field resources needed for installation and replacement parts.
  • Perform preventive maintenance, field installations, and modifications to existing equipment.
  • Provide technical product support.
Desired Qualifications
  • Military experience.

I.E.M. helps Italian wine producers reach buyers and media worldwide by organizing promotional events. It designs and runs end-to-end programs—walk-around tastings, B2B meetings, study trips to Italy, and educational seminars—using its network of professionals and international press. Its advantage comes from over 20 years focused on Italian wine and a turnkey service that handles concept through final event, supported by a broad global network. The goal is to boost visibility and international distribution of Italian wines by connecting producers with global buyers, media, and wine professionals.

Company Size

1-10

Company Stage

Debt Financing

Total Funding

$360K

Headquarters

Verona, Italy

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • 2026 tours include Hong Kong, Stockholm, Belgrade, Tokyo, Taipei, and US cities.
  • Wine Meridian collaboration on 2025-2026 taps expands lead flow and market reach.
  • Recent website updates show active operations and ongoing international client demand.

What critics are saying

  • Dependence on Italian wineries and trade events exposes revenue to cancellation risk in 2026.
  • Competing organizers and consortia can replicate tastings and workshops, compressing margins quickly.
  • If producer budgets tighten, IEM loses its only niche and faces existential contraction.

What makes IEM unique

  • Since 1999, IEM has focused exclusively on Italian wine internationalization.
  • Its Simply Italian Great Wines platform runs multi-city tours across Asia, Europe, Americas.
  • IEM combines seminars, walkaround tastings, B2B meetings, and inbound study trips.

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Benefits

Remote Work Options