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Mars

Global confectionery, food, and petcare company

Customer Manager - Farm & Home

Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 4 years of experience in sales, marketing, or category management in fast-moving consumer goods industries is required.
  • Prior account management experience is required.
  • Fluency in forecasting processes, trade management, and syndicated data sources is required.
  • Ability to travel 25–35% of the time is required.

Responsibilities

  • Deliver business segment objectives and share of customer volume by achieving sales strategic objectives at the lowest possible cost.
  • Develop and implement comprehensive customer business plans to deliver the annual operating plan within the trade investment plan.
  • Manage the portfolio mix of regional distributor and broker business, as well as direct business.
  • Leverage the category team to create insight-led presentations that drive category growth for Mars and the retailer.
  • Manage customer trade in conjunction with revenue growth management guidelines to maximize return on investment.
  • Ensure accurate forecasting, identify gaps, and implement subsequent gap-fill actions.
  • Collaborate cross-functionally with finance, sales strategy, customer service, and demand planning.

Desired Qualifications

  • Broker or distributor management experience is preferred.

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size
10,001+
Company stage
Debt Financing
Total funding
$27B
Headquarters
McLean, VA
Founded
1911

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