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Concentrix

Global BPO offering customer engagement services

Associate Sales Development - Advisor

Sales Development RepresentativeUpdated on Nov 11
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • Must be a Malaysian citizen.
  • A bachelor's degree or diploma is required.
  • A minimum of 1–2 years of experience in cloud-based IT sales is advantageous.
  • Technology savvy is required.
  • Experience in consultative solution selling in a business-to-business environment for technology products is required.
  • Confidence and an outgoing manner in inbound and outbound phone sales are required.
  • Strong experience speaking with C-level enterprise clients is required.
  • A history of exceeding sales quotas is required.
  • Knowledge of a customer relationship management system is required.
  • A self-motivated, analytical mindset and the ability to achieve personal and team goals are required.
  • Proven success generating leads, cold calling, and presenting sales pitches is required.
  • Organization, pipeline management, time management, and prioritization skills are required.

Responsibilities

  • Execute daily outbound phone calls and emails, contact decision makers, build rapport quickly, and assess their needs.
  • Qualify opportunities and handle objections.
  • Conduct C-level conversations with senior executives in prospective accounts.
  • Explain products, solutions, and value propositions to businesses of different verticals and sizes, showing how they address client needs.
  • Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating products.
  • Collaborate closely with the client to create a territory plan of attack, including target companies, target prospects, and messaging and talk tracks.
  • Lead and contribute to team projects to develop and refine the sales process.
  • Develop and codify best practices and sales workflows for prospect interactions.
  • Achieve or exceed the monthly sales quota.
  • Research and build new and existing accounts by adding contacts, sending regular emails, and coordinating strategic discovery meetings.

Desired Qualifications

  • A business sales or technical degree is a plus.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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