Bellperson

As a Bellperson, you will play a key role in delivering exceptional guest service by assisting with luggage, guiding guests, and responding to their needs promptly and courteously. Your responsibilities include:

Key Responsibilities:

Greet and escort arriving and departing guests to and from their accommodations.

Retrieve, transport, and properly store guest luggage according to hotel guidelines.

Inspect guest rooms and familiarize guests with room features and amenities.

Respond to guest inquiries and requests promptly, professionally, and courteously.

Keep management and leadership informed of any relevant guest feedback or operational issues.

Ensure timely delivery of messages, faxes, and other communications throughout the day.

Assist with room moves, special luggage deliveries, and main lobby/front door coverage as needed.

Safely operate property-designated vehicles for guest transport, including to local airports when required.

Maintain the appearance, functionality, and upkeep of bell equipment and storage areas.
 

Team Member Benefits

When you join our team, you’ll enjoy a comprehensive benefits package, including:

Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana

Dental & Voluntary Insurance – SunLife

Flexible Spending Account (FSA) – Through WEX

401(k) Retirement Plan – Fidelity, with up to 5% employer match

Employee Assistance Program (EAP) – ComPsych

Free Team Member Meals

Discounted Parking

Property Discounts – Restaurants, Gift Shop, and Spa

Paid Time Off (PTO) Program

Go Hilton Travel Discounts

Tuition Reimbursement

Guild Education Program

EF Corporate Learning / Language Courses 

Medical/Dental coverage begins on the first of the month following 60 days of employment
401(k) eligibility begins after 90 days of employment; new hires are auto enrolled.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Salary: 7.75