Insurance plays an important role in people’s lives, providing protection and peace of mind through life’s adventures and unexpected turns. In the moments that matter, people want to know their insurer is there for them. At Hi Marley, we help insurers deliver on that promise through communication that brings greater clarity and connection to the policyholder experience.

About the role

You'll build the analytics function that helps every part of Hi Marley make better decisions with data. Reporting to our Chief Product Officer, you'll lead a team of two, including a Manager of Analytics, and grow it as demand expands. Data Engineering owns the pipelines and the governed data foundation. You own how we use that data to run the business, and you'll make sure the metrics we share with customers are the ones we run on. If you like setting strategy and still diving into the data yourself, you'll love this role.

We’re in our Boston office Mondays, Tuesdays, and Thursdays to connect, collaborate, and learn together. Recurring meetings typically run between 9:30am and 4:30pm for commuter flexibility.

What you'll do

Lead and grow the analytics team, with shared standards, tools, and career paths, while each analyst embeds with the functions they support
Define and govern core company metrics, and build self-serve access so leadership and board reporting run on one trusted source
Deliver the analysis teams need most: adoption and testing for Product, pilot readouts for Customer Success and Growth, and usage data for FP&A
Set analytics priorities and standards with Data Engineering, including the direction of our internal visualization tooling

Your first year

First 90 days: You've met with each function's leader, published a 12-month analytics roadmap, and gotten your hiring plan approved.
By month 6: Each core KPI has one certified definition, and customer pilots run on a standard measurement playbook.
By month 12: Product analytics shapes what we build, teams across the company use self-serve, and your team has grown to plan.

What you'll bring

10+ years in analytics, including 5+ leading teams, and a track record of building and scaling an analytics or BI function at a B2B SaaS or growth-stage company
Hands-on range across product, customer, and financial analytics, from funnels and experiments to pilot readouts and billing data
Strong SQL, data modeling, statistics, and experimentation, plus modern BI tools like Looker
Able to work from our Boston office 3 days a week

Nice to have

Experience in insurance, fintech, or another regulated industry
Analytics experience with a usage- or outcome-priced product

Don't check every box? If this role excites you, we'd still love to hear from you.

Compensation, Benefits & Perks:

At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of [$139,300–$218,900], depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It’s most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role.

In addition to base pay, we support your wellbeing and growth with:

Equity grants for all employees
401(k) with a 4% employer match
Medical, dental, vision, disability, and life insurance for employees working 30+ hours per week
Monthly wellness and annual professional development stipends
Paid parental leave
Flexible Time Off to recharge, plus enjoy Wind-down Week, our annual year-end company shutdown

Who We Are:

Three core values guide how we work:

Max Courage: Dream big, try new ideas, and take measured risks to maximize impact.
Be Humble: Lead with appreciation, compassion, and openness to learn from anyone, anywhere.
Ubuntu: Align behind a shared purpose to achieve our fullest potential together.

Life at Hi Marley combines meaningful work with clear expectations. We communicate openly and with care, stay curious, take ownership, and value every perspective. Our flexible, hybrid environment is built on trust, accountability, and mutual support—both at work and when life needs our attention.

Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.

Hi Marley

Director – Data Analytics

About the Job

Requirements

Responsibilities

Desired Qualifications