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Munson Healthcare

Non-profit regional healthcare system

Medical Business Receptionist - Adult Crisis Residential Program

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeTraverse City, MI, USAIn-person

About the Job

Requirements

  • High school graduation or GED is required.
  • One year (32 credits) of college and/or training, or equivalent experience in a related field, is required.
  • Successful completion of a medical terminology course within six months of hire is required.
  • At least one year of experience successfully working with the public with minimal supervision is required.
  • Provide excellent customer relations in all interactions and work positively with all levels of clinical staff.
  • Work in a fast-paced environment while delivering customer service and assisting patients, families, and visitors.
  • Demonstrate strong job performance as a role model.
  • Employees must be vaccinated or have lab-confirmed immunity for measles, mumps, rubella, and varicella; employees must also receive an annual flu vaccine during the flu season or obtain an approved medical or religious exemption.

Responsibilities

  • Obtain and verify required patient information and enter it accurately into the registration system, completing assigned registrations according to department requirements.
  • Input and update insurance information in the appropriate systems.
  • Schedule patient appointments, including return office visits, referrals, and diagnostic testing or procedures.
  • Review instructions, preparations, times, and dates for diagnostic testing or procedures.
  • Collect copayments and balances due on patient accounts.
  • Greet patients professionally in person and over the telephone.
  • Respond effectively and appropriately to patients and families.

About the Company

Munson Healthcare

Non-profit regional healthcare system

Munson Healthcare is a nonprofit regional health system serving northern Michigan, made up of eight community hospitals and related facilities. It delivers hospital, primary and specialty care, and outpatient services across 29 counties, supported by advanced technologies and facilities such as a Level II Trauma Center and the region’s only Neonatal Intensive Care Unit and inpatient behavioral health services. The system distinguishes itself as the region’s largest integrated provider with a broad network and a strong reinvestment model, directing over $170 million annually back into community programs and unreimbursed services. Its goal is to improve access, outcomes, and health equity for residents of northern Michigan by expanding care options and maintaining comprehensive, locally anchored services.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Traverse City, MI
Founded
1915

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