Clinical Operations & Administration Coordinator

START Center for Cancer Research ("START") is the world's largest Phase I clinical trial network dedicated exclusively to cancer research. Throughout its history, START has provided hope to cancer patients in communities around the world by offering access to cutting-edge clinical trials across the United States and Europe.

Today, with more than 1,300 studies conducted and research centers located in the United States, Spain, Portugal, and Ireland, START's mission is to accelerate the development of new cancer therapies that improve patients' quality of life and survival, ultimately leading to a cure. To date, more than 43 therapies tested at START centers have received FDA and/or EMA approval.

Open Position: Clinical Operations & Administration Coordinator

The Clinical Administrative Assistant / Clinical Operations Coordinator facilitates the efficient operation of the assigned department by performing a variety of administrative and office support duties.

Responsibilities

• Answer and transfer telephone calls, screening them when appropriate.
• Welcome and direct visitors and clients.
• Maintain filing systems as assigned.
• Retrieve information from records, emails, meeting minutes, and other related documents; prepare written summaries of data as needed.
• Respond to and resolve administrative inquiries.
• Assist in the management of equipment repairs, maintenance, and calibration.
• Manage physicians' schedules and vacation requests through Doctoris.
• Coordinate access requests and credentials for new employees in collaboration with the HR department.
• Prepare documentation for patients and employees.
• Coordinate schedules and booking of meeting rooms, Principal Investigator (PI) meetings, and other departmental meetings.
• Arrange and schedule travel, meetings, and appointments for managers or supervisors.
• Prepare meeting agendas and calendars.
• Record and distribute meeting minutes and related documentation.
• Maintain office supply inventory and coordinate equipment maintenance.
• Track and maintain expense records.
• Manage and keep documentation up to date on Business Activity Coordination (CAE) platforms, ensuring the proper collection, review, and follow-up of mandatory documentation for suppliers and external contractors.
• Coordinate occupational health appointments and medical assessments.
• Perform other duties as assigned.

Requirements

• Education in Administration, Secretarial Studies, or a related field.
• B2 level English proficiency
• Minimum of three years of experience in an administrative role.
• Strong understanding of data protection and confidentiality requirements.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office and related software.
• Excellent organizational skills and attention to detail.
• Basic knowledge of administrative procedures, including filing and record management.
• Ability to work independently.

Position Details

• Location: Start Lisbon - Hospital of Santa Maria
• Working hours: 40 hours per week, Monday to Friday from 8:00 to 17:00 or 9:00 to 18:00.
• On-site requirement: 100% office-based
• Free English Classes: Virtual sessions once per week in small groups of up to three participants.