C

Citi

Runs banking and payments for global clients

Operador Cajero

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeNo salary listedIn-person

About the Job

Requirements

  • Relevant prior experience is preferred.
  • Proven sales and customer service experience.
  • Experience handling money.
  • Effective communication and problem-solving skills.
  • Ability to work well in a team environment.
  • High school diploma or equivalent is required.
  • A completed upper-secondary education certificate, diploma, or degree is required; university education is desirable.
  • A bachelor's degree in an economic-administrative area is desirable.
  • Proficiency with desktop computers and Office tools.
  • Resilience and tolerance for frustration.
  • Customer orientation, attention to detail, active listening, and problem-solving.
  • Extroversion, proactivity, helpfulness, and verbal communication ability.

Responsibilities

  • Serve as the first point of contact for bank customers and provide a positive first impression through effective, friendly customer service.
  • Carry out accurate banking transactions, including handling branch cash, processing incoming and outgoing cash deposits, and maintaining the branch vault cash.
  • Identify opportunities to refer customers to new products and services based on their financial goals.
  • Educate customers about the bank's digital and self-service opportunities.
  • Offer the bank's financial products and promote their sale to contribute to branch operational and commercial targets.
  • Comply with bank policies, operational controls, and regulatory procedures to protect customers and bank assets.
  • Ensure customer needs are met, resolve customer issues effectively, and escalate them when necessary.
  • Maintain good knowledge of customer accounts and newly offered products and services.
  • Provide efficient, high-quality service to branch customers at the counter by performing monetary operations such as deposits and payments, maintenance, and inquiries.

Desired Qualifications

  • Previous sales and customer service experience is desirable.
  • Experience handling money is desirable.
  • University education is desirable.
  • A bachelor's degree in an economic-administrative area is desirable.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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