For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for a strategic and forward-thinking leader to join us as a Director, Payroll. In this role, you’ll own, improve, and manage global payroll processes.

Leading a global team, you’ll shape our approach to the payroll process, partnering with cross-functional teams to deliver payroll for all employees, supporting the company’s rapid growth and global expansion. This role requires strong leadership skills, extensive knowledge of global payroll practices, and the ability to navigate complex payroll landscapes.

You’ll report to our VP, Accounting Transformation & IA

You Will:

Lead, mentor, and develop a high-performing global payroll team, fostering a culture of continuous improvement, accuracy, and exceptional service
Set strategic goals and objectives for the payroll department, ensuring alignment with the company's overall business strategy and operational demands
Develop strong stakeholder relationships and maintain a reputation as a team that ensures cross-functional collaboration
Oversee the end-to-end processing of complex multi-state and international payrolls, ensuring accuracy, timeliness, and compliance with diverse global regulation
Ensure compliance with all federal, state, local, and international payroll laws and regulations, including timely filing of all payroll tax returns, W-2s, and equivalent international tax documentation
Proactively monitor and adapt to changes in payroll laws and regulations globally, implementing necessary updates to systems and processes
Prepare and analyze comprehensive payroll reports for management, finance, and other stakeholders, providing actionable insights
Lead the evaluation, selection, implementation, and optimization of payroll systems, with significant experience in ADP or similar large-scale payroll software (e.g., Workday, SAP SuccessFactors, Ceridian Dayforce)
Collaborate closely with HR, Finance, and IT departments to streamline processes, integrate systems, and enhance the overall employee experience
Drive special projects related to payroll, such as system migrations, new country expansions, or M&A integrations
Act as the primary point of contact for complex payroll-related inquiries from senior leaders, employees and managers across all levels and regions
Resolve escalated payroll issues in a timely, accurate, and professional manner, maintaining high employee satisfaction.

You Have:

Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A Master's degree or relevant advanced certification is a bonus
10+ years of progressive payroll experience, with at least 5 years in a leadership or management role, preferably within a SAAS or high-growth global technology company
Extensive hands-on experience with the implementation, configuration, and optimization of major global payroll systems (e.g., ADP Workforce Now, ADP Global Payroll, Workday Payroll, SAP SuccessFactors Employee Central Payroll, etc.)
Demonstrated expertise in managing international payroll operations across multiple countries, including understanding of global tax implications and compliance requirements
Proven track record of building, managing, and developing a high-performing payroll team
Certified Payroll Professional (CPP) is highly preferred. Global Payroll Management Certificate (GPMI) is a strong asset
In-depth knowledge of federal, state, local, and international payroll laws and regulations
Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
Superior attention to detail, accuracy, and a strong commitment to data integrity
Strong analytical and problem-solving abilities, capable of navigating complex payroll scenarios in a fast-paced, evolving environment
Ability to handle highly confidential information with the utmost discretion and integrity
Experience with AI or the willingness to assess and leverage AI as applicable
Candidates based within commuting distance of Smartsheet’s Bellevue office

Current US Perks & Benefits:

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$165,000—$210,000 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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US Base Salary Pay Range 165000 - 210000 USD

Smartsheet

Director – Payroll

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Smartsheet

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