Area Manager
Chewy
Area Manager
Chewy
Online pet supplies retailer with subscriptions
Job Description:
Our Opportunity:
Chewy is hiring an Area Manager for our Mt. Juliet, TN. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving, and storage shipping of product. Responsible for meeting and exceeding established productivity, labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.
What you'll do:
Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive, motivating leadership presence
Ensure that standards are established and followed
Work actively with associates to ensure success
Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
Observe employee activities and offer assessments and encouraging acknowledgement on safety, quality of work, metrics, and demeanor
Handle employee questions, concerns, and follow up with the intent to maintain a positive work environment and earn trust
Drive standards through the day by motivating, guiding, and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
Actively develop and promote open lines of communication to maintain and develop positive employee relations, encourage employee involvement in the process, and recognize employees for their accomplishment and ideas
Complete required documentation for tracking attendance, efficiency, behavior, and safety
Be able to investigate within a process and drive process improvements through associate feedback, analyzing data, and up channeling changes to acquire departmental goals
What you'll need:
Associate Degree - Bachelors’ degree preferred
2-4 years’ supervisory experience preferably in a warehouse or distribution center environment
Excellent interpersonal expertise, oral and written communication skills, and strong attention to detail
Intermediate skills in working on computers – Microsoft office package and time keeping software solutions
Ability to work flexible schedule to include nights and weekends if business require it
Position may require travel
Bonus: Bilingual in Spanish
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.
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