Director – Strategic Accounts
Fetch
Director – Strategic Accounts
Fetch
Multifamily package management with direct-to-door delivery
Salary Range: 260000 to 300000 (Currency: USD) (Pay period: per-year-salary)
This role requires you to maintain and expand relationships with our national and enterprise customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will take a holistic sales approach in securing both enterprise agreements with assigned client accounts while simultaneously driving regional adoption and demand across those national portfolios.
Drive net-new and expansion revenue within existing Enterprise and National accounts by executing strategic "land and expand" initiatives.
Map complex organizational hierarchies to uncover cross-sell and up-sell opportunities, expanding partnerships horizontally across diverse business units and vertically to C-suite decision-makers.
Lead cross-functional account teams (Operations, Customer Success, Legal, Marketing) to align complex client requirements with seamless strategic delivery and rapid time-to-value.
Build and present comprehensive business cases, ROI, and tailored executive presentations to drive expansion commitments.
Maintain rigorous pipeline hygiene and deliver highly accurate account forecasts to sales leadership, proactively outlining account risks, compelling events, and targeted expansion strategies.
Serve as a trusted strategic advisor to enterprise stakeholders by maintaining deep domain expertise on industry trends, macroeconomic market dynamics, and the competitive landscape.
7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts.
Consistent track record of meeting or exceeding a $1.2M-1.6M+ ARR quota.
Track record of selling to the C-suite, navigating complex buying committees, and driving stakeholder consensus.
Expertise in utilizing enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk.
Strong ability to structure and negotiate large, multi-year contracts and MSAs.
Drive new logo acquisition and execute "land and expand" strategies to uncover cross-sell and up-sell opportunities.
Maintain strict pipeline hygiene and accurate forecasting using Salesforce and Gong.
Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth.
Multifamily industry experience is a strong plus.
Ability to travel as required for client meetings and industry events.
Flexible work schedule with eligibility to work remotely
Unlimited vacation
Comprehensive compensation as well as benefits package
Fetch Package provides a package-management service for apartment communities. It accepts packages from any carrier at a property’s facility, securely stores them, and delivers them to residents’ doors at a chosen time. The system uses notifications and scheduling tools to coordinate deliveries, reducing missed deliveries and theft. The service operates on a subscription model for property managers or residents and targets urban and suburban multifamily housing. What sets Fetch apart is handling packages from all carriers, secure onsite storage, direct-to-door delivery, and flexible delivery scheduling within a tech-enabled platform. The company aims to improve convenience and security in package delivery for multifamily living while creating steady, recurring revenue from subscriptions.
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