Help make the world more hospitable

The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.

If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.

About the role

Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

You’ll design and build Mews’ SOX and internal controls programme from the ground up, deciding how controls are scoped, owned, tested and evidenced across financial reporting, operations and technology. This role exists because the company needs a control framework that holds up as it grows across entities and regulated financial services. You’ll work hands-on with process owners across the business, with the mandate to make the controls work in practice.

Part 1: You’ll set up the framework and roadmap, assign control owners, and lead testing and remediation. You’ll work directly with process owners, Technology, Legal, Compliance and Risk, and report progress and significant risks to senior leadership and governance bodies.

Part 2: Business and functional owners run their own controls, so the job is to set clear standards and provide independent verification that those controls operate as designed. The problem to solve is a control environment that is sustainable, evidenced and audit-ready, rather than one assembled for each audit.

What you would do (change to Heading 4)

Build and implement Mews’ SOX and internal controls programme end to end, from risk-based scoping and control design through rollout, testing, remediation and management certification, on an achievable roadmap.
Establish a COSO-aligned, company-wide control framework with named control owners, clear evidence requirements and periodic owner certifications.
Turn local, EU and financial-services regulatory control expectations into one coordinated implementation plan with Legal, Compliance and Risk.
Drive testing of IT general controls, and set validation standards for critical reports, spreadsheets and AI-supported evidence, working with process owners to close gaps and verify fixes.
Set the risk-based monitoring plan, establish AI governance and controls over AI-enabled finance processes, and report progress and significant risks to leadership.

AI Fluency Level 4: This is an AI Fluency Level 4 role, which means you’d build AI-powered systems rather than only using AI in your own work. Here that could mean building the monitoring and evidence tools that test controls over AI-enabled finance processes, using automation and continuous monitoring to check that controls operate, with the human oversight and audit trails that keep them credible. For more information on AI fluency at Mews, please refer to “AI Fluency at Mews: A Comprehensive Guide for Candidates” on Confluence.

What you would bring (change to Heading 4)

10+ years of progressive experience in internal audit, SOX, internal controls or risk assurance, including 3+ years leading teams or significant cross-functional programmes.
Proven experience building and rolling out a SOX or COSO-based controls programme, not only testing an established one, including control design, owner accountability, certification and sustainable remediation.
Experience in an international, multi-entity environment, with working knowledge of IT general controls, system interfaces, access and change management, and data reliability.
Ability to influence senior stakeholders and present clear, risk-based findings, with experience engaging external auditors, regulators where applicable, and consultants.
AI Fluency Level 4: you have built AI-powered tools or systems that others use, with a working understanding of AI governance, evidence validation and human oversight.

Nice to have (change to Heading 4)

A relevant professional qualification such as CIA, CPA, ACA, ACCA or CISA.
Hands-on experience with GRC or SOX management platforms such as AuditBoard or Workiva, plus familiarity with Jira or similar tools.
Experience in technology, SaaS or fintech.

To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.

United States

$175,500—$217,000 USD

Pay Transparency at Mews

Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.

This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.

If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.

What’s in it for you?

Our success is powered by our incredible people, supported by benefits that help them thrive.

Global benefits

No matter where you’re based, you’ll enjoy:

Unlimited paid holiday (yes, really)
Participation in our company share program
Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
An annual Learning budget of €300 (and more for high performers) to support your development
Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
A work from anywhere policy with flexibility to work abroad for a few weeks each year
Relocation options, available after one year
Flexible, hybrid working options
A home office setup budget to make your workspace your own and a monthly work-from-home allowance
Claude tokens, so you can automate workflows and build smarter, more efficient ways of working

Local benefits

You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

Life at Mews

We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.

We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.

If there's anything we can do to support you during the application process, let us know.

We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.

United States 175500 - 217000 USD

Mews Systems

Director of Internal Audit

About the Job

Requirements

Responsibilities

Desired Qualifications