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OneTouch Direct

Runs customer contact centers for businesses

Customer Service & Sales Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSan Antonio, TX, USA$30k - $70kIn-person

About the Job

Requirements

  • Previous sales or call center experience is preferred but not mandatory.
  • Excellent verbal communication and persuasive selling skills are required.
  • Ability to handle rejection and remain motivated in a fast-paced sales environment is required.
  • Comfort using computer systems and multitasking during calls is required.
  • Strong organizational skills and attention to detail are required.
  • A high school diploma or equivalent is required.
  • A positive attitude and willingness to learn and grow within the company are required.

Responsibilities

  • Take inbound and make outbound calls, and respond to chat inquiries from potential and existing customers while promoting products and services.
  • Understand customer needs and offer appropriate solutions to boost sales.
  • Maintain detailed records of customer interactions and sales activity.
  • Meet and exceed individual and team sales goals.
  • Collaborate with team members to continuously improve processes and customer satisfaction.

Desired Qualifications

  • Previous sales or call center experience.

About the Company

OneTouch Direct

Runs customer contact centers for businesses

OneTouch Direct operates contact centers for businesses that outsource customer sales and support. Its agents answer phone calls and digital messages, follow up with prospective buyers and resolve questions about products, accounts and technical problems. The company designs outreach and service programs for clients in telecommunications, banking, healthcare, retail and other industries, acting as an extension of their customer-facing teams. Clients buy managed service programs that combine agent-led conversations with back-office processing and ongoing performance oversight. With operating roots dating to 1998, OneTouch Direct is headquartered in Tampa, Florida.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Tampa, FL
Founded
1998

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