IT Business Relationship Manager - Commercial
About the job
- A bachelor's degree in Information Technology, Computer Science, or a similar field.
- At least 10 years of experience defining, implementing, and supporting information technology systems, with an emphasis on Commercial and Digital product management during the past five years.
- At least five years of leadership experience managing technical delivery teams consisting of in-house and contractor staff and owning a project portfolio.
- A deep understanding of Market to Sell and Order to Cash processes.
- Experience leading business and IT strategy development, business case building, and organizational change management for large IT programs.
- Experience leading individual ERP/CRM or other external customer- or partner-facing digital programs greater than $2 million in size.
- Experience managing product and service vendors and negotiating managed services, time-and-materials, and fixed-bid delivery contracts.
- Experience using structured project management methodologies with agile software development lifecycle methods.
- Strong analytical skills and demonstrated ability to convert business needs into system requirements.
- Experience supporting applications in a 24x7x365 manufacturing environment.
- Ability and willingness to engage in systems development details when warranted.
- Excellent oral and written communication skills in Korean and English.
- Willingness to travel domestically and internationally as required, approximately 30%.
- Partner with Commercial leaders to create ideas, prioritize initiatives, and identify a pipeline that enables measurable revenue growth and customer experience improvements in original equipment and aftermarket businesses.
- Assemble internal and external teams to perform proofs of concept, design, develop, test, and launch new or enhanced system capabilities based on an approved investment plan.
- Apply contemporary architectural techniques and continuous delivery methodologies to achieve business outcomes efficiently.
- Participate in sub-regional business strategy development and execution with Commercial leaders.
- Build and maintain a Commercial IT roadmap to establish business capabilities and insights and lead transformation to digital solutions and services.
- Develop working relationships with business stakeholders and maintain familiarity with sub-regional business plans and Commercial plans across markets.
- Meet with business management and staff to understand business requirements and determine system requirements for the Commercial function.
- Work with customers to define and prioritize improvement initiatives; help build strategic roadmaps and align business initiatives with IT initiatives; participate in operational and strategic reviews and annual planning.
- Contribute to business cases and project strategies, including project plans for major efforts, for management review and approval; assist user management in setting priorities.
- Identify strategic business and functional requirements, help users prioritize initiatives, resolve competing demands, and align expectations across the portfolio.
- Manage impact analysis and communication for system performance or production downtime events and act as a conduit between IT applications support and business leadership.
- Generate ideas from customer problems through business strategy mapping, stakeholder interviews, and design thinking; apply best practices and solutions from other regions where appropriate.
- Prioritize ideas using estimates of business value, cost, and time; perform experimentation and proofs of concept to establish a pipeline for rapid solution delivery.
- Engage in Commercial business strategy planning and execution; develop a Commercial IT strategy and roadmap supporting business growth and customer experience improvements across sub-regional markets.
- Select technologies, platforms, and vendor partners aligned with business needs, Clarios IT strategy, and IT policy.
- Maintain a portfolio backlog and investment plan with clear business outcomes and financial business cases.
- Develop work-effort and cost estimates for new initiatives and participate in solution ideation, high-level planning, and solution architecture design reviews.
- Manage internal and external third-party development and configuration of Commercial IT solutions, including CXP APAC applications, ERP, CRM, electronic interchange, and business intelligence solutions.
- Qualify and select external solution delivery parties and negotiate commercial agreements with them.
- Coordinate with IT application and infrastructure teams to ensure design compatibility and integrated delivery on time.
- Ensure solution design and delivery comply with IT General Controls, SOX, PCI, GDPR, and applicable sub-regional cybersecurity regulations.
- Own testing strategy, planning, execution, and result capture; ensure solution quality and successful cutover and launch.
- Advise on establishing support services for Commercial IT solutions using preferred providers and specific service-level agreements.
- Serve as an escalation point under Major Incident Management processes for mission-critical applications and services.
- Analyze support incidents and recurring problems, recommend and implement corrective actions, and participate in root-cause analysis and permanent remediation.
- Partner with IT Service Operations to establish health measurements and prevention investment proposals; conduct annual IT SOX self-testing and remediation for in-scope applications; coordinate with IT application and corporate IT leaders to ensure integrated services.
- Organize Commercial leadership to identify sub-regional Clarios Experience Platform initiatives and benefits over a five-year horizon; influence leaders to adopt milestone, KPI, and benefits tracking and drive program accountability through others.
- Partner with business leaders to fund CAPEX and OPEX investments for Commercial IT solution build and run; contribute to department budgets and quarterly forecasts; manage consulting, professional services, travel, and training budgets in designated areas.
- Provide feedback and help shape the department operating model to balance governance, speed, risk, and quality.
- Auto parts, digital commerce, or other consumer goods or services industry background.
- PMI-PMP or PMI-ACP certification.
- Experience with QAD EE and Salesforce, or equivalent CRM solutions.
About the company
Clarios designs and manufactures low-voltage batteries for vehicles and other machines, producing over 150 million batteries annually for cars, commercial fleets, powersports, and leisure uses. The product lineup includes Flooded Lead-Acid, AGM, Clarios xEV, Lithium-Ion, and SMART batteries that power features like heated seats, safety systems, and other equipment across markets in Latin America, Europe, and China. It earns revenue by producing these battery technologies and selling them to automakers, fleets, and other end-users, drawing on long-standing lead-acid expertise and a broad portfolio. The goal is to be a leading supplier of reliable, high-performance low-voltage energy storage that serves diverse vehicle types and use cases worldwide.
Company Size
5,001-10,000
Company Stage
Debt Financing
Total Funding
$2B
Headquarters
Glendale, Wisconsin
Founded
2019
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Simplify's Take
What believers are saying
- Battery Manager expanded to Europe on September 14, reaching 1,100 vehicles and 20 fleets.
- Clarios, Altris, and InoBat validated sodium-ion performance to minus 40°C, targeting pilot production.
- September 2026 energy projects saved 8 million kilowatt-hours and bolstered European supply reliability.
What critics are saying
- CATL, Xupai, and automakers are pushing sodium-ion, threatening lead-acid volumes by 2028.
- OEMs shifting low-voltage architectures to lithium-ion or supercapacitors would hollow Clarios’ core battery franchise.
- Lead-price swings and stricter recycling rules squeeze margins despite Boliden’s low-carbon supply deal.
What makes Clarios unique
- Clarios sells one-in-three vehicle batteries, spanning OEM, aftermarket, fleets, and EV auxiliary systems.
- Its closed-loop network recycles 8,000 batteries hourly and now includes Ecobat’s European plants.
- Clarios pairs VARTA distribution with connected services, sodium-ion R&D, and workshop diagnostics across Europe.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Flexible Work Hours
Parental Leave
Wellness Program
Growth & Insights and Company News
6 month growth
0%1 year growth
0%2 year growth
1%Clarios expands recycled PP portfolio for automotive use. 2026-10-08 Clarios is extending its Seculene range with around 30 polypropylene compounds based on 100% post-consumer recycled material. The grades are intended for automotive applications including battery housings, bumpers, underbody components and interior parts. Clarios is expanding its portfolio of recycled plastics for the automotive industry with the Seculene product line. The range comprises polypropylene compounds made from 100% post-consumer recycled material and is intended for applications including battery housings, bumpers, underbody components and interior parts. According to the company, the expanded offering is designed to help vehicle manufacturers and suppliers address growing demand for high-performance recyclates and prepare for future regulatory requirements. Recycled polypropylene is becoming increasingly relevant to the automotive supply chain as proposed European rules introduce mandatory minimum recycled plastic content for new vehicles. The planned targets under the new European End-of-Life Vehicle Regulation call for 15% recycled plastic content by 2032 and 25% by 2036. A defined share would have to originate from end-of-life vehicles, increasing demand for recycled materials with reliable performance and availability. Recycling and compounding capacity. Clarios is further developing its Seculene business at its Hanover site and at recycling facilities in Freiberg and Braubach, which were acquired in May 2026. The company is using these operations to extend its supply of recycled materials for the automotive sector and strengthen its capabilities across the polypropylene recyclate value chain. "We are reaffirming Clarios' commitment to circular value creation, resilient European supply chains, and reliable customer partnerships by expanding our polypropylene recycling and compounding capabilities," said Dr. Christian Rosenkranz, Vice President Industry and Government Relations EMEA at Clarios. Approximately 30 PP grades. Clarios will present the Seculene product line at Fakuma in Friedrichshafen from October 12 to 16. The portfolio includes approximately 30 material grades, covering unfilled and filled PP compounds as well as PP-EPDM compounds. The range also contains a flame-retardant polypropylene compound certified to UL 94 V0 and listed with a Yellow Card. The material is intended to meet stringent fire protection requirements and enable use in safety-critical applications. Read more:
Clarios deepens strategic engineering partnership in europe to develop sodium-ion batteries. 2 October 2026 12:45 Clarios, a global leader in advanced low-voltage energy storage solutions and owner of Varta Automotive, and Piaxo, a Romanian automotive engineering company, are deepening their strategic engineering partnership in Romania to support innovation, international engineering collaboration, and future mobility solutions. By expanding R&D activity in Romania, the partnership supports Clarios' growing European technology footprint in advanced battery and low-voltage systems. Credit: Clarios From the left -Dr. Alexander von Laack, Chief Technology Officer, Clarios, and Ion Petic, Chief Executive Officer, Piaxo The partnership connects Piaxo's multidisciplinary engineering capabilities in a new Timișoara centre with Clarios' global technology organisation while maintaining both companies as separate organisations with distinct roles and responsibilities. The new centre supports R&D projects in areas such as battery management systems (BMS) for next-generation energy storage solutions, including sodium-ion and lithium-ion batteries, as well as inverter and supercapacitor technologies essential for modern vehicles and safety-critical functions. Since the start of the collaboration, Piaxo has continued to expand its engineering organisation in Timișoara and today employs nearly fifty engineering professionals. The team contributes expertise across disciplines relevant to advanced low-voltage systems development, including software, systems engineering, validation and related engineering activities. The announcement comes as Piaxo expands into its mixed-use ISHO office location in Timișoara, with engineering facilities and a development and testing laboratory. The location provides a foundation for cross-functional engineering, advanced validation, expertise development and international collaboration in one of Romania's important technology hubs. The collaboration highlights the quality of Piaxo's engineering environment, the relevance of Timișoara as a technology location in the European automotive landscape, and the shared ambition of both companies to support complex engineering work through international collaboration. It also reinforces Piaxo's role as a Romanian engineering company contributing to future mobility solutions. "This partnership with Piaxo supports our broader technology transformation and strengthens how we collaborate across engineering disciplines," said Dr. Alexander van Laack, Chief Technology Officer, Clarios. "As low-voltage systems become more advanced, connected and software-enabled, partnerships like this help us combine complementary expertise in a structured and globally connected engineering environment." For Piaxo, the collaboration strengthens its position as a trusted technology partner and employer in the Romanian market. "Our engineering facilities and development laboratory in Timișoara mark an important step in the development of our engineering capabilities," said Ion Petic, Chief Executive Officer, Piaxo. "Our collaboration with Clarios creates opportunities for our engineers to contribute to globally relevant engineering work, build specialised expertise and collaborate with international engineering teams on increasingly complex technology programmes." The collaboration reflects Clarios' evolution toward more advanced, connected and software-enabled low-voltage systems. It also highlights how Piaxo's engineering capabilities in Romania support engineering processes, technology development, validation and globally relevant product development objectives.
Inspiring curiosity today to power the innovators of tomorrow. Clarios sparks STEM curiosity in young readers through Battery Town, a children's book that makes energy storage fun and accessible. Why STEM education starts with asking questions. At Clarios, Clarios believe that innovation begins with curiosity. Long before young people choose a career path, develop technical skills, or become the engineers, scientists and problem-solvers of tomorrow, they start by asking simple questions about how the world works. Supporting education and helping the next generation develop an interest in science, technology, engineering and mathematics (STEM) is an important part of how Clarios contribute to the communities where Clarios live and work. That is why Clarios is proud to partner with the author of The Curious Crew Explores children's book series to develop its newest title, Battery Town. The book introduces young readers to the fascinating world of energy storage through storytelling, imagination and discovery. Making invisible technology visible. Batteries and energy storage are essential to modern life, powering the vehicles Clarios drive, the devices Clarios rely on and the systems that keep its world moving. Yet because the way batteries store and release energy is largely invisible, these concepts can be difficult for children to understand. The Curious Crew Explores Battery Town takes on this challenge by transforming a complex scientific topic into an engaging adventure for children aged six to twelve. Rather than explaining batteries through technical definitions, the story follows the main characters as they are magically shrunk and transported inside a battery, discovering firsthand how energy is stored, transferred and used. By watching an adult use this knowledge to jump-start their neighbor's car, they see how scientific understanding can solve real-life problems. Through this imaginative approach, young readers learn not only about science but also about the value of curiosity, critical thinking and problem-solving. Building future skills through storytelling. As industries continue to evolve, future generations will need a wide range of skills to thrive in a rapidly changing world. Not just technical literacy, but also creativity, analytical thinking and a willingness to keep learning will become increasingly important. Research consistently shows that early exposure to STEM topics helps spark long-term interest in science and technology. However, this only works when learning feels accessible, relevant and enjoyable. That is what makes projects like Battery Town so valuable. By combining science with storytelling, the book helps children explore complex concepts in a way that feels natural and exciting. Rather than passively absorbing information, children are inspired to explore, ask questions and reach their own conclusions. These are the same qualities that drive innovation in classrooms, laboratories and workplaces around the world. Bringing expertise to education. To ensure scientific accuracy, Clarios engineers collaborated closely with the book's creators throughout the development process. As a global leader in low-voltage energy storage, Clarios brought decades of technical expertise to the project, helping ensure that the concepts presented in the story accurately reflect the science behind battery technology while remaining accessible to young readers. "Battery Town does a fantastic job in turning a complex topic into an engaging story for children. We are proud to support this wonderful book that helps young learners explore energy, batteries and sustainability in a way that sparks curiosity and makes learning fun," said Irina Kudenko, Corporate Social Responsibility Lead, Clarios EMEA. The collaboration reflects Clarios' commitment to sharing knowledge, supporting education and helping make STEM subjects more approachable for young audiences. Investing in the next generation. Creating a more sustainable future requires more than technological innovation. It requires investing in people. By supporting educational initiatives that inspire curiosity and expand access to STEM learning, businesses can play a meaningful role in helping young people understand the challenges and opportunities that will shape tomorrow's world. Through projects like The Curious Crew Explores Battery Town, Clarios is helping children discover the science behind everyday life while encouraging the mindset that drives future innovation: the confidence to keep asking questions. Because every great discovery starts with curiosity.
Clarios is launching Battery Manager, its battery-monitoring subscription service for commercial fleets, in Europe. The company announced the expansion on 14 September at the IAA Transportation show in Hannover, Germany. The service was running on about 1,100 connected vehicles in early September and is working with 20 fleets. Clarios expects to surpass 2,000 vehicles in October. The hardware includes an aftermarket sensor on the battery's negative post and a gateway that sends data to the cloud. The service monitors battery health, charge levels, and starter or alternator issues. It works with AGM and SLI batteries from any manufacturer and supports 12-, 24-, and 48-volt systems. Pricing varies by fleet size, reaching up to $15 per vehicle monthly for smaller fleets. Clarios estimates the service saves fleets approximately $500 per truck annually.
Clarios takes its battery subscription to European fleets. Battery Manager flags weak batteries and failing alternators before a dead battery takes a driver off the road. · Saturday, September 26, 2026 HANNOVER, Germany - Clarios is taking Battery Manager, its monthly-fee battery-monitoring service for commercial fleets, to Europe. The company announced the expansion Sept. 14, timed to the IAA Transportation show in Hanover, Germany. The service was running on about 1,100 connected vehicles across last-mile, long-haul and day cab operations in early September, Cagatay Topcu, vice president of Connected Services at Clarios, said during a Sept. 8 media briefing. The company is working with 20 fleets and expects to pass 2,000 vehicles in October, he said. Clarios introduced the service as Battery Manager Pro in March at the Technology & Maintenance Council's 2026 exhibition in Nashville, Tenn. At the time, it expected to sign its first customer that month, FreightWaves reported. Junior Barrett, global director of business development, said Clarios will reach about 2,000 paying installs by the end of September. Some fleets overspend on batteries, Topcu said, running eight on a truck or replacing them every year. Others end up with trucks stranded by a dead battery. Clarios estimates the service saves a typical fleet about $500 per truck per year. What the sensor tracks. The hardware is an aftermarket sensor on the battery's negative post, a wire harness and a Clarios gateway that sends the data to the cloud. Heavy-duty trucks generally don't have a battery sensor, Barrett said, and Clarios' analytics run on the data that sensor collects. The sensor works with AGM and SLI batteries from any manufacturer, including ones Clarios doesn't make, and with trucks from any OEM, Barrett said. Topcu said it covers 12-, 24- and 48-volt systems, including the low-voltage side of battery-electric vehicles. Christina Yarnold, director of product management for Connected Services, said the service reports on three things: a battery nearing end of life, a state of charge low enough to risk a no-start, and a failing starter or alternator. "It's not about the data. It's about insights and actions. Nobody needs another dashboard," Yarnold said. Low-charge alerts can go by email or text to whoever is on duty. Because each sensor is paired to a single battery, a technician replaces only the one that's failing. Pricing and payback. Pricing varies with fleet size, complexity and engagement and runs as high as $15 per vehicle per month for smaller fleets, Barrett said. At that rate, a truck costs $180 a year to monitor against Clarios' $500 savings estimate. Asked about a hypothetical 50,000-truck fleet, Barrett put the savings at $25 million a year. That figure counts only hard costs such as jump starts and tow trucks. "Soft cost isn't in that math: driver sitting waiting, customer experience," he said. In Europe, Barrett said, the draw is downtime and driver hours. A battery failure that hits when a driver is out of hours takes that driver off the road. Self-install and telematics integration. Clarios first assumed Battery Manager would need professional installation and hired a third-party installer. Fleets told the company their own technicians could handle it. Barrett said technicians now finish in 15 to 20 minutes after their first unit, and one union shop did its first in under 10. Setup runs through Clarios' ConnectHub mobile app. For now, each truck carries a Clarios gateway. Barrett called that a short-term strategy. Longer term, Clarios plans to pull sensor data through the gateways telematics service providers already have on trucks. Barrett said Clarios reaches small fleets through those providers and sells directly to large ones. "In the very near future you'll hear another announcement about an actual TSP integration," Barrett said. "We need to be seamless, not another login." Upcoming FreightWaves Events Compliance Brokerage Compliance Symposium The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN F3 Awards Dinner The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room. October 26, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN FreightTech F3: Future of Freight Festival Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals. October 27, 2026 - October 28, 2026 The Signal at Chattanooga Choo Choo - Chattanooga, TN