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Genpact

Global professional services for data-driven operations

Front Line Manager - Bcm, Core Ops 4B

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeSandton, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Bachelor's degree in Commerce, Economics, or Finance, or a Master's degree in Business Administration or Business Analytics.
  • Advanced English proficiency at C1 level.
  • Knowledge of account maintenance, banking and capital markets, cash application, credit underwriting, fraud disputes, fraud investigations, loan servicing, personal banking, retail banking, risk management, and wealth management.
  • Project management and presentation skills, including use of Excel and PowerPoint.

Responsibilities

  • Ensure operational risk compliance across core banking and capital markets processes through effective controls, assessments, and reporting.
  • Drive contractual compliance by ensuring adherence to Master Service Agreements and client-specific regulatory requirements.
  • Conduct information security and data privacy risk assessments aligned with financial industry standards.
  • Establish governance rigor through regular status updates and reviews with company leadership and client stakeholders.
  • Lead and facilitate internal and external audits, ensuring readiness and timely closure of findings.
  • Represent the function in discussions related to compliance, regulatory issues, and risk mitigation strategies.
  • Manage and mentor a team of Risk & Compliance managers to deliver on vertical-specific risk and control objectives.
  • Apply project management and presentation skills using tools such as Excel and PowerPoint to drive execution and communicate effectively.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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