Director Technology Investment & Operations

Job Summary

The Director, Technology Investment & Operations provides strategic leadership across GTech investment planning, financial performance, operational governance, and supplier management. As a senior partner to GTech leadership, Finance & Accounting, FP&A, Procurement, Legal, and technology delivery leaders, the Director translates complex spend, capacity, portfolio, and supplier performance information into clear recommendations that strengthen forecasting, investment decisions, cost optimization, accountability, and operational outcomes.

Responsibilities

Technology Investment & Financial Management

· Lead GTech investment planning, budgeting, forecasting, and multi-year outlooks across operating expense, capital expenditure, portfolios, workforce, managed services, and technology run costs.

· Connect strategic priorities, business cases, demand, funding decisions, and value-realization measures through clear assumptions, controls, variance analysis, and accountability.

· Provide scenario analysis and decision support for investments, sourcing, workforce, capacity, cost risks, trade-offs, and transformation opportunities.

Operations, Reporting & Governance

· Establish operating rhythms and executive reporting that integrate financial performance, portfolio execution, workforce capacity, supplier delivery, service performance, risks, and decisions.

· Define and monitor financial, investment, supplier, and operational KPIs and KRIs, translating trends into concise recommendations for leadership and governance forums.

· Strengthen reporting reliability, documentation, controls, and audit readiness through standardization, automation, data governance, and continuous improvement.

Supplier & Commercial Management

· Oversee supplier governance, contract financial administration, purchasing commitments, invoice validation, reconciliation, and payment controls.

· Ensure charges and supplier performance align with contracted rates, service terms, statements of work, consumption, deliverables, credits, and approved changes.

· Support negotiations, renewals, sourcing decisions, dispute resolution, cost optimization, consolidation, demand management, and value realization.

Leadership, Data & Transformation

· Lead and develop global teams responsible for technology financial management, reporting, supplier governance, commercial operations, and operational analytics.

· Build trusted partnerships across GTech, Finance, Procurement, Legal, delivery organizations, and third parties while establishing clear accountability and a culture of continuous improvement.

· Drive a prioritized roadmap for process standardization, data governance, reporting, workflow automation, and management insight using SAP, Ariba, ServiceNow, enterprise planning tools, BI solutions, Excel, and PowerPoint

Skills and Experience

Skills

·English B2+

· Deep expertise in technology investment management, FP&A, budgeting, forecasting, financial modeling, and executive reporting.

· Strong understanding of technology cost structures, including infrastructure, cloud, software, managed services, portfolios, capital expenditure, and workforce capacity.

· Proven experience in sourcing, outsourcing governance, strategic supplier management, complex contracts, service performance, and commercial negotiations.

· Ability to translate complex financial and operational information into concise investment choices and recommendations for senior leadership.

· Advanced leadership, stakeholder management, negotiation, analytical problem-solving, data governance, process improvement, and executive communication skills.

Education / Professional Experience / Qualifications

· Bachelor’s degree in Finance, Accounting, Business Administration, Information Technology, Economics, or a related field; an MBA, advanced degree, CPA, CMA, CFA, or relevant certification is preferred.

· 12+ years of progressive experience across technology finance, FP&A, investment analysis, technology operations, supplier management, consulting, or managed services, including 5+ years leading teams and complex workstreams.

· Proven experience managing large, multi-category technology cost bases and preparing executive-facing financial, investment, and performance materials.

· Demonstrated success leading investment governance, planning, cost optimization, supplier oversight, operational performance, or finance transformation in a complex enterprise environment.