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Joe & the Juice

Urban juice bar with loyalty app

Store Manager - New Store Opening

Food & Beverage Operations ManagementPosted on Nov 10
Full-timeSanta Clara, CA, USAIn-person

About the Job

Requirements

  • A minimum of 4 years of leadership experience in a fast-paced, high-volume food and beverage, quick-service restaurant, or hospitality environment.
  • Direct profit-and-loss ownership, with a proven track record of managing a cost budget, meeting sales targets, and driving earnings before interest, taxes, depreciation, and amortization at a single-unit or store level.
  • Demonstrated experience leading and developing teams and driving performance, accountability, and engagement.
  • Strong interpersonal and communication skills to build trust, resolve conflicts, and foster a collaborative team culture.
  • A commitment to coaching, mentoring, and developing team members.

Responsibilities

  • Lead, inspire, and develop team members in alignment with company virtues and operational principles.
  • Model company values and foster a positive, high-performance culture.
  • Communicate expectations clearly and ensure accountability across the team.
  • Own recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
  • Ensure optimal team positioning to meet operational needs and build and maintain a strong future talent pipeline.
  • Develop and motivate team members through structured development plans and continuous feedback.
  • Facilitate in-store training sessions and regular team meetings.
  • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores.
  • Champion a guest-first mindset across store operations, build relationships within the local community in alignment with brand behavior principles, and drive guest loyalty and satisfaction through consistent service excellence.
  • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards.
  • Ensure compliance with brand standards and local regulatory requirements and uphold operational ratings and performance standards.
  • Develop shift plans considering seasonality, local events, and store traffic patterns, and ensure efficient workflows aligned with company standards and budget.
  • Ensure working hours comply with contractual obligations, union agreements, and local labor laws.
  • Own inventory management, including stock counting and ordering, and optimize inventory levels to minimize waste and meet monthly waste targets.
  • Drive sales growth and overall store performance, optimize store earnings before interest, taxes, depreciation, and amortization, achieve key performance indicator targets, monitor financial performance, and implement corrective actions where necessary.

About the Company

Joe & the Juice

Urban juice bar with loyalty app

Joe & The Juice runs a network of juice bars that offer fresh juices, smoothies, and coffee in urban settings, targeting busy professionals and health enthusiasts. Customers can order in person or via the Joe Loyalty App, which lets them pre-order drinks, earn loyalty points, and unlock rewards and tier-based benefits; loyalty cards and exclusive offers also provide revenue streams beyond in-store sales. The company differentiates itself through a lively, youthful brand and a strong focus on customer experience, using its digital app to drive engagement and repeat visits. Its goal is to provide convenient, nutritious options for on-the-go customers while expanding its urban footprint and building long-term customer relationships through loyalty and rewards.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Copenhagen, Denmark
Founded
2002

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