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Swissport

Global airport ground handling and cargo

Duty Manager Cargo Services

Warehouse & FulfillmentUpdated on Nov 10
Full-timeAtlanta, GA, USA$72k /yrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of five years of warehouse management experience is required.
  • The ability to deal with conflict is required.
  • Communication skills are required.
  • The ability to work under pressure is required.
  • Customer focus and quality awareness are required.
  • The ability to work flexible working hours is required.

Responsibilities

  • Ensure the day-to-day safe and efficient operation of cargo operations while meeting customer-service standards and contractual services.
  • Manage staff time effectively to reduce dependence on overtime.
  • Ensure applicable safety and quality standards are met.
  • Maintain and update company and customer manuals and documentation.
  • Implement and monitor the local emergency plan.
  • Develop and maintain good relations with customers and airport authorities.
  • Find solutions to conflicts and irregularities.
  • Attend and contribute to internal meetings.
  • Comply with company Standard Operating Procedures and policies.
  • Perform related duties as assigned.
  • Manage Quality, Health, Safety, and Environmental activities at the station with the objective of reducing employee injuries and aircraft and equipment damage.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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