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U.S. Bank

Runs a national bank and processes card payments

Global Custody Senior Tax Strategist

Corporate StrategyPosted on Nov 10
Full-time$194.2k - $228.5kIn-person

About the Job

Requirements

  • A bachelor's degree in Accounting, Tax, Finance, Business, Economics, Law, or a related field, or equivalent practical experience.
  • Typically 12+ years of progressively responsible experience in global custody tax, asset servicing tax, international withholding tax, securities tax operations, tax product management, or a closely related field, including extensive direct responsibility for custody clients and global markets.
  • Demonstrable expertise in relief at source, quick refund, tax reclaims, withholding tax, treaty eligibility, beneficial-owner documentation, and market-specific tax requirements across multiple regions.
  • Deep knowledge of tax servicing requirements for U.S. registered fund complexes, public funds, ETFs, UCITS, alternative investments, and offshore structures, including Cayman and similar domiciles.
  • Experience designing or materially improving global custody tax products, operating models, controls, technology workflows, reporting, or market coverage.
  • Experience working directly with asset managers, asset owners, fund boards, or other institutional clients and explaining complex tax topics to senior non-tax audiences.
  • Experience managing relationships with third-party tax firms, accounting or law firms, sub-custodians, withholding agents, industry associations, and tax technology providers.
  • Demonstrated success leading complex cross-functional initiatives across Product, Operations, Technology, Network Management, Risk, Legal, Compliance, Sales, and Client Service.
  • Strong executive communication, client presentation, negotiation, public-speaking, and written communication skills.

Responsibilities

  • Own and maintain the business-line strategy and multi-year roadmap for global custody tax services, including withholding tax, relief at source, quick refund, tax reclaims, and related investor documentation across global markets.
  • Maintain authoritative knowledge of market-specific withholding regimes, tax treaties, beneficial-owner and investor eligibility rules, documentation requirements, reclaim statutes, and recovery practices.
  • Assess tax treatment and servicing requirements across registered investment companies, public funds, ETFs, UCITS, alternative investments, private-market structures, Cayman and other offshore funds, omnibus structures, and other complex investment vehicles.
  • Monitor global tax and regulatory developments and translate changes into clear implications for clients, products, operations, controls, technology, and market strategy.
  • Define priorities for market expansion, service enhancement, automation, and differentiated custody tax capabilities based on client needs, competitive positioning, risk, and commercial value.
  • Serve as the senior custody tax adviser in client, prospect, consultant, due-diligence, request-for-proposal, and strategic relationship discussions.
  • Lead complex client conversations involving relief-at-source eligibility, reclaim strategy, documentation, market practices, service gaps, tax leakage, and recovery opportunities.
  • Develop executive-level client materials, market updates, thought leadership, and service-positioning content; represent U.S. Bank through conferences, panels, webinars, and industry forums.
  • Build productive relationships with industry associations, tax authorities where appropriate, sub-custodians, international central securities depositories, withholding agents, third-party tax firms, accounting firms, legal advisers, and technology providers.
  • Partner with Sales and Relationship Management to support complex custody opportunities, demonstrate tax expertise, and incorporate scalable tax solutions into proposals and commercials.
  • Partner with WCIB Operations to design and continuously improve the end-to-end operating model for tax documentation, withholding, relief at source, quick refund, reclaims, exception management, reconciliation, reporting, and client communication.
  • Define clear business, Product, Operations, Network Management, Client Service, and Technology accountabilities, escalation paths, and governance for custody tax services.
  • Establish service requirements, service-level agreements, key performance indicators, key risk indicators, and client scorecard measures covering eligibility, documentation, filing timeliness, aged claims, exceptions, recoveries, tax leakage, market coverage, and service responsiveness.
  • Lead root-cause analysis and remediation for material client issues, recurring service failures, and control gaps; ensure agreed improvements have accountable owners, milestones, and measurable outcomes.
  • Provide senior technical guidance on complex or non-standard client requests while ensuring operational feasibility, risk assessment, and appropriate approval.
  • Define the target-state technology and data strategy supporting scalable global tax servicing, client transparency, workflow control, and market intelligence.
  • Partner with Product, Technology, and Operations to prioritize enhancements to tax workflow, documentation, rules engines, reporting, dashboards, client portals, and data quality.
  • Evaluate and manage strategic relationships with tax technology providers and external service partners, including solution design, business requirements, implementation oversight, and performance review.
  • Use client and operational data to identify gaps, quantify tax leakage and recovery opportunities, prioritize markets, and monitor service outcomes.
  • Ensure tax capabilities are incorporated into the broader custody platform roadmap, investment agenda, and client experience strategy.
  • Partner with Legal, Compliance, Risk, Operations, and Network Management to interpret applicable tax rules and align service design with U.S. Bank policies, risk appetite, contractual obligations, and control standards.
  • Assess operational, regulatory, financial, and reputational risks associated with tax service models, non-standard requests, documentation practices, and market changes.
  • Support risk reviews, audits, regulatory inquiries, and remediation plans involving global custody tax services.
  • Promote clear procedures, defensible tax positions, effective controls, complete records, and timely escalation of material risks or uncertainties.
  • Operate as a senior member of the Custody Asset Managers leadership team and provide concise, decision-oriented updates to senior business leadership.
  • Build enterprise tax expertise through training, playbooks, market guidance, client-service tools, and structured knowledge transfer.
  • Mentor Tax, Operations, Product, and Client Service colleagues and establish a community of practice across regions and functions.
  • Influence outcomes across a complex matrix without relying on direct authority, balancing client needs, risk, operational readiness, commercial priorities, and long-term scalability.
  • As the capability develops, recommend the appropriate specialist team structure and provide leadership to assigned employees, consultants, or cross-functional workstreams.

About the Company

U.S. Bank

Runs a national bank and processes card payments

U.S. Bank is one of the largest banks in the United States, serving consumers, small businesses, corporations, and government agencies with banking, lending, payments, and wealth management. Its Elavon subsidiary is one of the world's biggest processors of card payments for merchants, handling sales in the United States, Canada, and Europe. People and small businesses use its branches and mobile app for checking, savings, credit cards, mortgages, and loans, while companies use it for corporate cards and cash management, and the bank earns money from loan interest and fees. U.S. Bank received national bank charter No. 24 in 1863, under President Abraham Lincoln, and is based in Minneapolis as the main subsidiary of U.S. Bancorp.

Company size
10,001+
Company stage
IPO
Headquarters
Minneapolis, MN
Founded
1863

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