ACI Worldwide

Real-time electronic payments software and SaaS

Business Process Intern

Business OperationsConfirmed live in the last 24 hours

InternshipColombiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Computer Science, Business Administration, or Finance, or equivalent experience.
Good oral presentation and written communication skills.
Intermediate proficiency in Excel, PowerPoint, Word, and graphics tools for developing process and communication materials.

Responsibilities

Assist with implementing process improvement initiatives, diagramming existing processes, and organizing and facilitating cross-functional project teams.
Assist with metrics for process measurement and identify indicators for future improvement opportunities.
Collect data to identify root causes of problems, measure performance against process requirements, and suggest improvements to address performance shortfalls.
Assist in developing and delivering presentations and training courses on measurement, analysis, improvement, and control.
Survey and analyze best practices for techniques and processes, and communicate team progress.
Develop communications supporting organizational strategies and work with appropriate parties within the Business Unit to deliver them.
Document and assist with compiling process needs analysis and communicating process improvements.
Assist with developing and distributing Process Improvement and Root Cause Analysis frameworks, including documentation, templates, standards, guidelines, and communication rollout plans for new processes, tools, reporting, and tracking return on investment of Process Improvement and Root Cause Analysis initiatives.
Monitor and report on ongoing process improvement implementations.
Gather development environment requirements for projects and enhancements to existing systems.
Review system performance for process improvement initiatives.
Perform other duties as assigned.
Understand and adhere to corporate policies, including the ACI Code of Business Conduct and Ethics.

Desired Qualifications

Basic proficiency in Power BI, SQL, Python, PowerPoint, and Word for data analysis.

Job Summary:

Assists with the implementation of process improvement initiatives (such as Six Sigma). Diagrams existing processes. Helps to organize and facilitates cross-functional project teams. Assist with metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collect data to identify root cause of problems. Measure performance against process requirements. Suggest improvement ideas to performance shortfalls. May assist in developing, delivering presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicate team progress.

Job Responsibilities:

Develops communication to support the strategies of the organization. Works with the appropriate parties within the Business Unit to deliver.
Documents and assists with compiling process needs analysis and communication of process improvements.
Assists with the development and distribution of Process Improvement and Root Cause Analysis Frameworks. This includes documentation, templates, standards, guidelines and communication roll-out plans for new processes, tools, reporting, and tracking Return on Investment of Process Improvement and RCA initiatives.
Monitors and reports on the ongoing process improvement implementations.
Gathers the development environment requirements for projects and enhancements to existing systems.
Reviews system performance for process improvement initiatives.
Perform other duties as assigned.
Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

Bachelor's degree in Computer Science, Business Administration, Finance or equivalent experience
Good oral presentation and written communication skills.
Intermediate Excel, Power Point, Word, Graphics for development of process and communication materials.

Preferred Knowledge, Skills and Experience needed for the job:

Good oral presentation and written communication skills.
Basic Power BI, SQL, Python, Power Point, Word, for data analysis is desirable

Work Environment:

Standard work environment
30% of time spent keyboarding

About the Company

ACI Worldwide

Real-time electronic payments software and SaaS

ACI Worldwide provides real-time electronic payment and banking software and services to banks, financial institutions, merchants, and corporations. Its products are delivered as on-premises software and cloud-based SaaS solutions, covering payment processing, banking, and corporate payments. Customers license software, pay maintenance, and incur transaction-based fees for cloud services, with ongoing support and updates. ACI differentiates itself by offering a broad, mission-critical portfolio that spans traditional banking software and modern cloud-based payment solutions, serving a global client base with both financial institutions and merchants. Its goal is to enable fast, reliable payment processing and banking operations at scale, helping customers move money securely and efficiently across the world.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Coral Gables, FL
Founded: 1975

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