Senior Developer / Tech Lead - AI Lab
About the job
- At least 7 years of professional software development experience, with Python and TypeScript preferred, and production machine learning or artificial intelligence experience.
- Demonstrated delivery of at least one generative artificial intelligence solution in production, such as a chatbot, summariser, or code assistant.
- Deep familiarity with transformers and orchestration stacks such as LangChain v0.2+, LlamaIndex, or Semantic Kernel.
- Practical experience deploying or fine-tuning models on Azure OpenAI or AI Foundry, or AWS Bedrock or SageMaker.
- Hands-on experience with retrieval-augmented generation patterns, vector databases, and evaluation metrics such as BLEU, ROUGE-L, and GPTScore.
- Cloud-native engineering skills, including Docker, Kubernetes (AKS/EKS), infrastructure as code, and automated testing.
- Join the Digital Engineering team and deliver innovative AI-driven software solutions.
- Collaborate with cross-functional teams to design, develop, and use the latest AI models to address complex business challenges.
- Experience with agent frameworks such as AutoGen 0.2/0.4 and CrewAI, and tool-using agents.
- Experience with multimodal model workflows, including image-text applications with GPT-4o or the GPT-4o real-time API.
- Experience with embedding models.
- Workspace automation using agentic frameworks.
- Familiarity with advanced retrieval-augmented generation variants, including LongRAG, Self-RAG, and GraphRAG, and the trade-offs between leading vector stores such as Pinecone, Qdrant, FAISS, and Azure AI Search.
- Experience delivering real-time GPT-4o or Gemini 2 Ultra use cases involving image-to-text or speech, and cross-modal embeddings.
About the company
Datacom provides IT services across New Zealand, Australia, Malaysia, and the Philippines, focusing on cloud solutions, AI-driven innovations, and digital transformation for governments, financial institutions, and large enterprises. It uses a three-pillar model of consulting to design solutions, managed IT services to run environments, and software solutions to deliver technology. Its differentiators include a strong APAC regional footprint and a commitment to long-term partnerships, offering integrated strategy with ongoing operations and software delivery. Its goal is to help clients adapt to a digitized world, continuously innovate, and grow through reliable, scalable technology and support.
Company Size
5,001-10,000
Company Stage
Series B
Total Funding
$13.4M
Headquarters
Auckland, New Zealand
Founded
1999
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Simplify's Take
What believers are saying
- FY26 revenue rose to NZ$1.58 billion, showing demand resilience despite margin pressure.
- Datacom upgraded Highbrook for AI-ready, high-density workloads, matching enterprise inference demand.
- Datacom's youth-skills platform and graduate pipeline strengthen recruitment in Australia and New Zealand.
What critics are saying
- FY26 net profit fell to NZ$20 million, and operating cash flow dropped to NZ$75 million.
- Leadership churn hit Datacom in 2026, with Laura Malcolm and Stacey Tomasoni departing.
- Sovereign-data and security failures would crush trust, especially after sensitive-government and critical-infrastructure contracts.
What makes Datacom unique
- Datacom owns five New Zealand data centres after buying T4 Highbrook in April 2026.
- Datacom pairs cloud services with sovereign infrastructure and Australian AirTrunk capacity.
- Datacom wins regulated-workload deals, including Alinta Energy, Nozomi Networks, and Government cloud.
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Benefits
Health Insurance
Life Insurance
Employee Discounts
Remote Work Options
Flexible Work Hours
Professional Development Budget
Growth & Insights and Company News
6 month growth
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A new database report provides detailed analysis of New Zealand's data centre market, covering 35 existing and 9 upcoming facilities across Auckland, Wellington, Christchurch and other locations. The report tracks white-floor space, IT load capacity, pricing and rack capacity. The operational market totals approximately 154 MW, with DCI Data Center, CDC Data Centres and Datacom dominating installed capacity. Auckland accounts for over 60% of upcoming power capacity. The market demonstrates controlled, strategic expansion rather than explosive growth, with companies like TenPeaks, Datacom and CDC Data Center positioning New Zealand as a stable digital infrastructure hub. The database covers facilities from 2025-2029 and targets REITs, contractors, infrastructure providers and consultants seeking market dynamics and investment insights.
Thirty years ago, Datacom had just begun offering its first Contact Centre services, and the enabling technologies that were wrapped around customer interactions were pretty limited.
Lenzo's past includes roles as the founder and managing director of Datacom West Australia until Datacom Group acquired the company in 2015, and as general manager of molecular diagnostics company Theranostics in Perth.
Datacom Australia was honoured with the inaugural Acquisition Win of the Year award for securing a highly valued new customer win in the New South Wales public sector.