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Merlin Entertainments

Manages branded visitor attractions and parks

Entertainment Lead

Live Events & Stage ProductionUpdated on Nov 13
Full-timeNorth Richland Hills, TX, USA$17.75 /hrIn-person

About the Job

Requirements

  • Associate or Bachelor of Arts degree in Theatre Management, Theatre Arts, or Event Management, or equivalent professional experience.
  • Experience in theatrical, cruise ship, or theme park live entertainment show production.
  • Knowledge of basic lighting, audio, sound effects, scenic design, costuming, and staging.
  • Knowledge of all positions necessary for show operation.
  • Ability to communicate with others, sit and stand for extended periods, and use a computer to complete paperwork.
  • Ability to move throughout all attraction areas and perform the physical activities required for the full shift, with or without reasonable accommodation.
  • Ability to wear required personal protective equipment and work in varying indoor and outdoor conditions, including wet, humid, and loud environments.

Responsibilities

  • Support one or more shows, events, or costumed character products, including cast/crew supervision, show/event quality assurance, safety, and venue operations.
  • Run and maintain rehearsal and operational processes, training, schedules, production books, and cast/crew start-up meetings.
  • Collaborate with Entertainment Theming, Operations, Production, and Theatrical Services teams on project goals, including rehearsal, installation, and strike plans.
  • Foster a safe and professional work environment and provide guest service with children as the primary focus.
  • Maintain the daily artistic and operational integrity of assigned shows, events, or costumed character products.
  • Coordinate with technical and operations teams to gather audition and rehearsal support needs before operation.
  • Collaborate with department leadership to execute and supervise Entertainment processes and meet park and department health and safety targets.
  • Maintain and update Entertainment standard operating procedures and key performance indicator tracking targets.
  • Assist in maintaining assigned cast and crew schedules and timecards using company timekeeping programs.
  • With assistance from the Entertainment Manager and Supervisor, execute development, performance, and evaluation of cast or crew members and administer developmental discussions for daily operations.
  • Work with creative project timelines and schedules to achieve park and departmental goals.
  • Cover for other Stage Managers and Technicians during days off, vacation, or absences.
  • Perform other duties as assigned.

About the Company

Merlin Entertainments

Manages branded visitor attractions and parks

Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Poole, United Kingdom
Founded
1999

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