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First Due

All-in-one public-safety operations platform

Account Executive - EMS

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 3 years of private EMS software sales experience, with a proven record of meeting or exceeding quota for customers of varying sizes and complexities.
  • Strong understanding of government procurement, contracting, sales, and budgeting processes.
  • Proficiency with customer relationship management (CRM) systems, Microsoft Office, and collaboration tools.

Responsibilities

  • Identify and pursue new business opportunities with private EMS customers within the assigned territory.
  • Build and maintain a high-performance sales pipeline, manage efficient and professional sales cycles, and close contracts.
  • Lead discovery with agencies about their needs and present strategies to integrate pre-incident planning, mobile response, and community engagement into their operations.
  • Collaborate with system integrators, channel partners, and internal teams to support customer success and growth.
  • Travel 25–35% to customer sites and attend trade shows.
  • Stay current on public safety trends, technologies, software ecosystems, performance indicators, the competitive landscape, funding sources, and procurement processes.
  • Maintain accurate pipeline data in the CRM and provide regular updates on account status, forecasts, and competitive insights.

About the Company

First Due

All-in-one public-safety operations platform

First Due provides a single software platform for public safety agencies that unifies and modernizes operations across Fire, EMS, and Law Enforcement. Its main products include a full suite of tools: pre-incident planning, mobile response, electronic patient care reporting (ePCR), NERIS and NEMSIS-compliant reporting, scheduling, fire prevention and inspections, asset and inventory management, and community engagement. The platform is integrated so agencies can access all these features in one place, reducing the need for multiple separate systems. Compared with competitors, First Due differentiates itself by offering a comprehensive, end-to-end solution designed specifically for public safety across multiple disciplines, with thousands of customers and hundreds of thousands of users across the U.S. and Canada. The company aims to help agencies streamline day-to-day operations, improve efficiency, and deliver better service to the communities they protect.

Company size
Not listed
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$355M
Headquarters
Miami, FL
Founded
2016

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