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Jefferson Health

Academic health system

Inpatient Care Manager - MSW

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timePhiladelphia, PA, USANo salary listedIn-person

About the Job

Requirements

  • A Master's degree in Social Work is required.
  • Less than one year of experience in an MSW internship program is required.
  • Ability to incorporate strategies for interacting with persons from diverse backgrounds.
  • Ability to set priorities to coordinate care plans efficiently.
  • Knowledge of computer applications and analytical tools.
  • Proven leadership skills.
  • Colleagues working in New Jersey must hold an LSW or LCSW license upon hire.

Responsibilities

  • Conduct comprehensive assessments at patient entry to determine anticipated length of stay, discharge needs, and resources; develop and implement individualized plans of care and transition plans in collaboration with the multidisciplinary team.
  • Coordinate safe and timely discharge planning, including securing post-acute authorizations, arranging transportation, homecare, and facility placements, and facilitating transfers when needed.
  • Monitor and manage patient progress through daily review, participate in multidisciplinary rounds, and proactively identify and resolve barriers to discharge.
  • Advocate for patients and families, address clinical, educational, and psychosocial needs, and ensure their preferences are reflected throughout the care continuum.
  • Collaborate with multidisciplinary healthcare teams and involve patients and/or families in developing and implementing plans. Coordinate team and/or family conferences when necessary to facilitate care progression. Refer patients or significant others to community-based services and resources to meet continuum-of-care needs.
  • Develop and maintain knowledge of Medicare, Medicaid, and key payer benefits and reimbursement methodologies.
  • Assist patients and families with self-management through education via in-person visits, telephone, and electronic engagement, and encourage and support adherence to discharge care plans.
  • Communicate with physicians, patients, families, and team members to facilitate referrals, authorizations, resolution of medical-necessity issues, and coordination of transition and discharge planning.
  • When necessary, initiate medical assistance applications in a timely manner or ensure an identified external agency has initiated them, and follow up with the external service regarding the application.
  • Maintain current knowledge of Medicare, Medicaid, and other payer systems, including benefits, reimbursement methodologies, and conditions of participation.
  • Deliver required regulatory notices within established timelines, as applicable to the facility.

Desired Qualifications

  • Familiarity with EHRs, including EPIC.
  • ACM (Accredited Case Manager) certification from the American Case Management Association or CCM (Certified Case Manager) certification from the Commission for Case Manager Certification within three years.

About the Company

Jefferson Health

Academic health system

Jefferson Health is an academic health system serving Philadelphia, South Jersey, and surrounding communities. The system delivers hospital, specialty, primary, emergency, outpatient, research, and professional education services across its care network. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on clinical care integrated with university education, research, physician practices, and shared health-system operations. Teams work across nursing, physicians, allied health, research, education, technology, facilities, administration, and patient access. This structure supports consistent delivery across the organization.

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