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Cloudtalk

Cloud-based call center software with integrations

Senior Product Designer

Product DesignConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Provide a portfolio showcasing product design and problem-solving abilities.
  • Have 4 or more years of experience in a product design role.
  • Have strong knowledge of Figma.
  • Have a track record of creating, implementing, and maintaining expansive design systems spanning multiple platforms.
  • Have previous experience integrating design efforts with broader company initiatives and fostering cross-team and cross-functional collaboration.
  • Be adaptable and comfortable navigating changed project timelines.
  • Be able to work autonomously and collaboratively within a team.
  • Be capable of managing multiple intricate projects simultaneously.

Responsibilities

  • Help expand design expertise and contribute experience to AI-powered product design.
  • Develop, maintain, and scale processes or practices for maintaining and maturing the Design System.
  • Bring new ideas and communicate design concepts effectively to engineers, product managers, and leadership through visual representations and descriptive explanations.
  • Translate concepts into solutions and craft user experiences across products.
  • Work collaboratively with cross-functional teams.
  • Understand customer needs alongside product managers and participate in research, experimentation, and prototyping to find the ideal solution.

Desired Qualifications

  • Experience in AI-powered product development.

About the Company

Cloudtalk

Cloud-based call center software with integrations

CloudTalk provides cloud-based call center software that helps businesses manage customer communications. Its platform includes a virtual phone system, call recording, call routing, and a power dialer, all accessible through a web app, with cloud-hosted infrastructure for agents to make and receive calls and track interactions; it also integrates with popular CRM and help desk tools like Salesforce, HubSpot, and Zendesk. The company differentiates itself by offering a comprehensive feature set, deep CRM integrations, and a global footprint, serving more than 10,000 businesses in over 160 countries. Its goal is to help teams improve customer service, increase sales, and lower operating costs by providing a centralized, scalable communications platform.

Company size
201-500
Company stage
Series B
Total funding
$36.6M
Headquarters
Bratislava, Slovakia
Founded
2015

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