Full-Time

Software Engineer I

Posted on 9/9/2024

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

No salary listed

Entry

No H1B Sponsorship

Bloomington, IN, USA

US Citizenship, US Top Secret Clearance Required

Category
Embedded Engineering
Software Engineering
Connection
Connection
Connection
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Requirements
  • Bachelor’s degree in Electrical, Computer, or related engineering discipline with technical internship experience
  • US Citizenship and the ability to obtain and maintain a Secret DoD Clearance
Responsibilities
  • Support the research and selection of electronics and hardware to include individual chip scale components, System on Chip (SoC), System on Module (SoM), and Commercial Off-The-Shelf (COTS) solutions
  • Support the development, testing, debugging, and integration of embedded hardware and/or software solutions
  • Interface with customers and vendors to ensure product performance is to customer specifications and to appropriate standards
Desired Qualifications
  • Analog, digital, or RF circuit design and PCB layout
  • Knowledge of electrical circuits and reading schematics
  • Expertise in C, C++, and/or C#
  • FPGA Software Development
  • Real-Time Operating System (RTOS) and bare-metal microcontroller design using C and C++

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company helps clients improve their customer interactions by using methods like customer journey mapping and usability testing to identify areas for improvement. After pinpointing these opportunities, TSC assists in digitizing processes and develops solutions that lead to better customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer needs and actively tests solutions to ensure they meet those needs. The goal of TSC is to create happier customers, which in turn drives better business outcomes for their clients.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE