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Swissport

Global airport ground handling and cargo

Cargo Office Supervisor

Shipping & ReceivingPosted on Nov 10
Full-timeChicago, IL, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • At least 2 years of leadership experience is required.
  • Ability to deal with conflicts.
  • Strong oral and written communication skills.
  • Ability to work under pressure.
  • Customer focus and quality awareness.
  • High standards in quality and service level agreements.
  • Ability to work flexible working hours.

Responsibilities

  • Supervise and control staff assignments, reporting, and absences.
  • Control staff overtime and compensation management.
  • Maintain applicable safety and quality standards.
  • Maintain and update company and customer manuals and documentation.
  • Keep up to date with the local emergency plan.
  • Maintain good relations with customers and airport authorities.
  • Report any irregularity and take appropriate action.
  • Attend and contribute to internal meetings.
  • Comply with the company's Standard Operating Procedures and policies.
  • Perform other duties as assigned.

About the Company

Swissport

Global airport ground handling and cargo

Swissport is the world’s largest provider of airport ground services and a major player in air cargo handling. It delivers the behind-the-scenes work that keeps flights moving, including baggage handling, de-icing, passenger services support, ramp operations, aircraft servicing, and cargo logistics, at hundreds of airports across 44 countries. Its products and services work by offering an integrated suite of ground handling solutions that airport operators and airlines outsource to ensure timely, safe, and efficient turnaround of aircraft and cargo. Swissport differentiates itself through scale, an extensive global network, and a history of mergers and acquisitions that have built a broad, standardized service offering and deep operational expertise across markets. The company’s goal is to be the leading, globally connected provider of ground handling and cargo services, helping airlines run smooth operations and minimize turnaround times even under challenging conditions.

Company size
10,001+
Company stage
Acquired
Total funding
Not listed
Headquarters
Zurich, Switzerland
Founded
1997

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