Clinical Program and Value Lead

Key Responsibilities

Clinical Program & Strategy Alignment

·       In partnership with the Global Clinical Programs Team, support adaptation of clinical initiatives to meet regional regulatory, operational, commercial, and customer requirements while promoting consistency of execution

·       Ensure market priorities, customer needs, local requirements, and operational realities are reflected in clinical program planning, prioritization, and execution.

·       Partner with Regional Medical Executives to establish priorities, performance objectives, success criteria, and accountability frameworks for clinical programs in the region.

·       Coordinate rollout and deployment activities for clinical initiatives within assigned markets.

·       Support implementation planning, stakeholder engagement, and readiness activities.

·       Identify barriers to adoption and facilitate resolution through appropriate governance channels.

·       Promote consistency of execution while allowing for necessary market-specific adaptations

Clinical Performance, Reporting & Insights

·       Support the market Total Cost of Care and affordability agenda in partnership with the Regional Medical Executive, as well as Clinical Operations, Network, Medical Economics, and other enterprise teams.

·       Drive the market clinical performance framework, including scorecards, KPIs, MORs, outcome metrics, and governance routines aligned with enterprise and market priorities.

·       Facilitate the development of actionable insights from clinical, operational, utilization, customer experience, and financial performance data.

·       Establish frameworks to measure and monitor realization of clinical programs, including progress against targeted health and cost outcomes and strategic commitments.

·       Support monthly, quarterly, and annual business reviews through clear performance analysis, executive-ready materials, and recommended actions.

·       Support governance forums through performance reporting, market updates, action tracking, risk visibility, strategic analysis, and recommendations.

·       Escalate issues requiring leadership attention and support prioritization across competing market and program needs.

Market & Program Alignment

·       Act as the primary point of coordination between market leadership and Global Clinical Program teams.

·       Ensure market priorities, customer needs, and local requirements are appropriately reflected in program planning.

·       Support adaptation of clinical initiatives to meet regional regulatory, operational, and customer requirements.

·       Facilitate communication between markets and global program stakeholders.

Qualifications

Required

·       Bachelor’s degree in a healthcare, clinical, business, economics, public health, or related discipline.

·       5+ years of experience in healthcare strategy, clinical program delivery, clinical performance, population health, medical economics, value-based care, healthcare consulting, or related fields.

·       Experience using data and analytics to drive business decisions, operational improvements, program optimization, and performance transparency.

·       Strong understanding of healthcare delivery models, clinical quality measures, healthcare economics, affordability levers, and market execution considerations.

·       Strong organizational, communication, and stakeholder management capabilities.

·       Comfortable operating across multiple regions, markets, cultures, and stakeholder groups.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.