Siemens

Automation, digitalization, and smart infrastructure provider

Manager – Digital GTM Business Capabilities & Performance

Business OperationsPosted on Nov 11

Full-timeRemote in USANo salary listed

About the Job

Requirements

A bachelor's degree in Business Administration, Information Systems, Engineering, or a related discipline is required.
A minimum of 7–10 years of experience in a B2B software environment is required, preferably in digital sales, digital commerce, business systems, or business transformation.
Experience translating business priorities into system requirements and processes, including requirements documentation, Business Acceptance Testing (BAT), and business readiness, is required.
Cross-functional leadership experience collaborating with Product Management, IT, and Operations, including influencing stakeholders and managing complex initiatives without direct authority, is required.
Experience in business performance management, analytics, and KPI development, together with people leadership, is required.
Strong understanding of B2B software business models, digital commerce, subscription sales, and Land, Expand, and Renew processes is required.
Familiarity with Salesforce CRM, CPQ, and enterprise order-to-cash processes is required.
Experience in business process mapping, requirements management, functional testing, and defect tracking is required.
Proficiency in business analytics, subscription revenue metrics, and reporting tools such as Tableau and Power BI is required.
Strong written and verbal English communication skills are required.
Qualified applicants must be legally authorized to work in the United States and must not require employer-sponsored work authorization now or in the future.
Employment requires verification of U.S. Person status or obtaining any necessary export license under ITAR and/or EAR.

Responsibilities

Translate Digital GTM strategy and operational priorities into business requirements, leading their definition, documentation, validation, and prioritization.
Partner with the Business Platform Product team to ensure planned capabilities address business needs, monitor delivery progress, and escalate risks, dependencies, and gaps.
Lead Business Acceptance Testing, including acceptance criteria, test scenarios, execution coordination, defect tracking, and end-to-end validation of digital sales journeys across Land, Expand, and Renew.
Coordinate resolution of business-critical functional gaps and defects with responsible teams, and oversee business acceptance, sign-off, and go-live readiness.
Ensure new capabilities have appropriate business process documentation, operating procedures, and rollout readiness, collaborating with Digital Sales Programs & Enablement on communications and adoption.
Monitor post-launch capability effectiveness, gather business feedback, and recommend improvements to enhance operational efficiency and business performance.
Own execution, governance, and continuous improvement of selected business-critical Digital GTM processes, establishing clear procedures, controls, and accountabilities.
Oversee the digital eligibility modeler and related business processes, including opportunity identification, eligibility criteria, transaction governance, and documentation of supported digital sales and renewal scenarios.
Partner with Digital Sales Programs & Enablement to operationalize digital sales programs, translating program requirements into executable processes, business rules, and administrative procedures.
Serve as the primary Digital GTM business counterpart to Digital Commerce Platform Operations, monitoring service performance, transaction failures, incident resolution, and adherence to agreed service levels.
Assess the business impact of operational issues, coordinate escalations and corrective actions with Platform Operations, and support operational readiness and the transition of appropriate activities to the platform team.
Drive process simplification, standardization, and automation opportunities to improve operational efficiency, scalability, and the digital sales experience.
Own the Digital GTM performance management framework, establishing KPIs and reporting requirements to measure business health and progress against strategic objectives.
Monitor financial and commercial performance, including GMV/TCV, ACV, ARR, GRR, NRR, revenue growth, transaction volumes, digital adoption, conversion, and renewal performance.
Track operational health and efficiency through indicators such as transaction success rates, cycle times, exception volumes, and platform service performance.
Partner with the Analytics team to define reporting requirements, ensure data accuracy, and develop meaningful dashboards and performance insights.
Analyze business trends, performance gaps, and the effectiveness of digital capabilities, sales programs, and process improvements to identify opportunities and recommend corrective actions.
Lead recurring business performance reviews and deliver executive-level reporting, insights, and recommendations to support strategic decisions and continuous improvement.
Build partnerships across Digital GTM, Product Management, Platform Operations, Sales, IT, and Analytics to align business priorities, capability requirements, and operational expectations.
Establish cross-functional governance and accountability mechanisms to manage dependencies, monitor commitments, and facilitate timely issue resolution.
Influence and constructively challenge stakeholders without direct authority, proactively escalating risks, delivery gaps, and competing priorities with clear business impact assessments and recommendations.
Communicate strategic priorities, execution progress, operational risks, and business performance insights to senior leadership to support informed decision-making and continuous improvement.
Lead, coach, and develop two direct reports responsible for Digital GTM business testing, system support, and process management.
Oversee team activities across Business Acceptance Testing, business readiness, process design, documentation, governance, and retained operational responsibilities.
Establish clear objectives, accountabilities, and performance expectations, while prioritizing resources across strategic initiatives, operational needs, and continuous improvement activities.
Foster a high-performing team culture built on ownership, collaboration, analytical thinking, structured execution, and continuous improvement.

Desired Qualifications

Knowledge of SAP S/4HANA is desirable.

Company Overview

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

Position Overview

We are seeking an experienced, results-driven Manager, Digital GTM Business Capabilities & Performance to translate Digital GTM strategy into actionable business requirements and processes. This manager will collaborate with the Business Platform team to ensure new capabilities meet business needs, oversee Business Acceptance Testing (BAT), and monitor operational health and business performance of our global Digital Go-to-Market (GTM) business.

The successful candidate will translate Digital GTM strategy and operational priorities into executable business requirements, lead cross-functional capability delivery, govern critical business processes, establish performance management frameworks, and partner with Technology and Operations teams to ensure digital business continuity.

This is a highly cross-functional leadership role requiring strong business acumen, structured execution, analytical capabilities, and the ability to influence stakeholders across business and technology organizations.

Key Responsibilities

Digital GTM Business Capabilities & Delivery

• Translate Digital GTM strategy and operational priorities into business requirements, leading their definition, documentation, validation, and prioritization.

• Partner with the Business Platform Product team to ensure planned capabilities address business needs, monitor delivery progress, and escalate risks, dependencies, and gaps.

• Lead Business Acceptance Testing (BAT), including acceptance criteria, test scenarios, execution coordination, defect tracking, and end-to-end validation of digital sales journeys across Land, Expand, and Renew.

• Coordinate resolution of business-critical functional gaps and defects with responsible teams, and oversee business acceptance, sign-off, and go-live readiness.

• Ensure new capabilities are supported by appropriate business process documentation, operating procedures, and rollout readiness, collaborating with Digital Sales Programs & Enablement on communications and adoption.

• Monitor post-launch capability effectiveness, gather business feedback, and recommend improvements to enhance operational efficiency and business performance.

Digital Business Process & Operational Governance

• Own the execution, governance, and continuous improvement of selected business-critical Digital GTM processes, establishing clear procedures, controls, and accountabilities.

• Oversee the digital eligibility modeler and related business processes, including opportunity identification, eligibility criteria, transaction governance, and documentation of supported digital sales and renewal scenarios.

• Partner with Digital Sales Programs & Enablement to operationalize digital sales programs, translating program requirements into executable processes, business rules, and administrative procedures.

• Serve as the primary Digital GTM business counterpart to Digital Commerce Platform Operations, monitoring service performance, transaction failures, incident resolution, and adherence to agreed service levels.

• Assess the business impact of operational issues, coordinate escalations and corrective actions with Platform Operations, and support operational readiness and the transition of appropriate activities to the platform team.

• Drive process simplification, standardization, and automation opportunities to improve operational efficiency, scalability, and the digital sales experience.

Digital Business Performance & Analytics

• Own the Digital GTM performance management framework, establishing KPIs and reporting requirements to measure business health and progress against strategic objectives.

• Monitor financial and commercial performance, including GMV/TCV, ACV, ARR, GRR, NRR, revenue growth, transaction volumes, digital adoption, conversion, and renewal performance.

• Track operational health and efficiency through key indicators such as transaction success rates, cycle times, exception volumes, and platform service performance.

• Partner with the Analytics team to define reporting requirements, ensure data accuracy, and develop meaningful dashboards and performance insights.

• Analyze business trends, performance gaps, and the effectiveness of digital capabilities, sales programs, and process improvements to identify opportunities and recommend corrective actions.

• Lead recurring business performance reviews and deliver executive-level reporting, insights, and recommendations to support strategic decisions and continuous improvement.

Cross-Functional Leadership & Delivery Accountability

• Build strong partnerships across Digital GTM, Product Management, Platform Operations, Sales, IT, and Analytics to align business priorities, capability requirements, and operational expectations.

• Establish cross-functional governance and accountability mechanisms to manage dependencies, monitor commitments, and facilitate timely issue resolution.

• Influence and constructively challenge stakeholders without direct authority, proactively escalating risks, delivery gaps, and competing priorities with clear business impact assessments and recommendations.

• Communicate strategic priorities, execution progress, operational risks, and business performance insights effectively to senior leadership, supporting informed decision-making and continuous improvement.

People Leadership & Team Development

• Lead, coach, and develop two direct reports responsible for Digital GTM business testing, system support, and process management.

• Oversee team activities across Business Acceptance Testing (BAT), business readiness, process design, documentation, governance, and retained operational responsibilities.

• Establish clear objectives, accountabilities, and performance expectations, while prioritizing resources across strategic initiatives, operational needs, and continuous improvement activities.

• Foster a high-performing team culture built on ownership, collaboration, analytical thinking, structured execution, and continuous improvement.

MINIMUM REQUIREMENTS:

• Bachelor's degree in Business Administration, Information Systems, Engineering, or a related discipline.

• Minimum 7–10 years of experience in a B2B software environment, preferably in digital sales, digital commerce, business systems, or business transformation.

• Proven experience translating business priorities into system requirements and processes, including requirements documentation, Business Acceptance Testing (BAT), and business readiness.

• Strong cross-functional leadership experience, collaborating with Product Management, IT, and Operations, with the ability to influence stakeholders and manage complex initiatives without direct authority.

• Demonstrated experience in business performance management, analytics, and KPI development, combined with strong people leadership and excellent written and verbal English communication skills.

• Strong understanding of B2B software business models, digital commerce, subscription sales, and Land, Expand, and Renew processes.

• Familiarity with Salesforce CRM, CPQ, and enterprise order-to-cash processes; knowledge of SAP S/4HANA is desirable.

• Experience in business process mapping, requirements management, functional testing, and defect tracking.

• Proficiency in business analytics, subscription revenue metrics, and reporting tools such as Tableau and Power BI.

**May be open to candidates in other locations**

Export Control Compliance

This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.

Work Authorization

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Equal Opportunity & Inclusion

We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Why Us

We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday

#LI-REMOTE

#LI-PLM

#SaaS

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency
Siemens follows Pay Transparency laws.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

About the Company

Siemens

Automation, digitalization, and smart infrastructure provider

Siemens is a global engineering and technology company focused on automation, digitalization, smart infrastructure, and mobility. Its products and solutions span industrial automation systems, electrical equipment, energy management, and digital services that help industries run more efficiently. The company’s core technology comes from its history of electrical generation and distribution, including the dynamo-electric principle, and it now sells hardware, software, and services that connect factories, buildings, grids, and transportation networks. Siemens differentiates itself through scale, a broad portfolio across the value chain, and a long track record of large-scale, multi-country projects in infrastructure and industry. Its goal is to enable smarter, more sustainable industrial processes and urban systems by integrating hardware, software, and digital services to improve productivity, energy efficiency, and mobility.

Company size: 10,001+
Company stage: IPO
Headquarters: Munich, Germany
Founded: 1847

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