Financial Operations Analyst

With approximately 70,000 employees in more than 100 countries, IQVIA is in a truly unique position to be able to support companies seeking to improve real-world patient outcomes and enhanced clinical trial outsourcing through treatment innovations, care provision and access. With a broad range of healthcare information, technology and service offerings, IQVIA provides solutions that span clinical to commercial, bringing clients an exceptional opportunity to realize the full potential of innovations and advance healthcare outcomes.

Financial Operations Analyst - French & English Speaker

Turn commercial activity into accurate, billable, and audit-ready business. In this role, you will sit at the intersection of Sales, Finance, Contracting, and Systems, helping ensure that customer agreements are translated correctly into our operational tools and that billing can happen smoothly and on time.

This is a hands-on early-career opportunity for someone who enjoys solving operational puzzles, working with data, and collaborating across teams. You will gain broad exposure to the full order-to-cash cycle, from sales order and contract setup through billing readiness, revenue support, controls, and continuous improvement.

What you will do

Own sales order and contract administration

• Create, maintain, and update sales orders, Billing Notification Forms (BNFs), credit memos, and related records in CRM and SAP.

• Translate contractual terms, pricing, billing models, and revenue allocations into accurate system records.

• Support Statement of Work (SoW) and contract setup in close coordination with Sales and Contracting teams.

Drive billing readiness across the order-to-cash cycle

• Review orders before invoicing to confirm that required information and documentation are complete and compliant.

• Support billing execution and help resolve standard exceptions, corrections, and data-quality issues.

• Apply the appropriate requirements for fixed-fee, time-and-materials, milestone, pass-through, and intercompany billing models.

Support change, integration, and operational continuity

• Contribute to acquisition go-lives through data setup, validation, and post-go-live stabilization.

• Help teams manage higher exception volumes during system cutovers and process transitions.

• Follow standardized processes and guidance defined by Sales Administration leadership and Finance.

Connect teams and keep operations moving

• Act as a trusted operational partner for Sales, Finance, Contracting, and Systems teams.

• Participate in pipeline calls and operational meetings when needed, and translate agreed actions into timely system updates.

• Maintain clear documentation, trackers, and shared repositories to support data accuracy and audit readiness.

Improve how we work

• Spot recurring issues and escalate process or data-quality gaps with clear, fact-based observations.

• Contribute to standardization, process improvement, and automation initiatives with guidance from experienced colleagues.

• Work in line with internal controls, segregation-of-duties principles, and audit requirements.

What makes this role interesting

• Broad exposure: work across CRM, SAP,, and supporting tools while learning how commercial agreements become revenue and invoices.

• Visible impact: your accuracy directly supports billing quality, reduces delays, and helps teams close the month and quarter with confidence.

• Variety: support multiple profit centers and customers, including strategic and acquired accounts.

• Growth: build a strong foundation in Sales Administration, Sales Operations, Finance Operations, and order-to-cash processes. Build a network with a large span of stakeholders through an innovative organization that will support you in reaching your goals and career aspirations.

What you bring

• Fluent French and English (Portuguese would be a strong plus), with the confidence to work with business documentation and stakeholders in both languages.

• A bachelor’s degree in business, Finance, Administration, or a related field, or equivalent relevant experience.

• Up to three years of experience in Sales Administration, Sales Operations, Finance Operations, customer support, or a comparable operational environment. Strong graduate profiles are also welcome.

• Strong attention to detail, data accuracy, and process discipline.

• Confidence using Microsoft 365 tools, particularly Excel, Outlook, Teams, and SharePoint.

• The ability to organize priorities and stay effective during busy month-end and quarter-end periods.

Experience that would be a plus

• Experience with SAP, Salesforce (SFDC), PSA, or comparable ERP and CRM platforms.

• Exposure to order-to-cash, billing, contract administration, or revenue-support processes.

• Experience in a multi-entity, shared-services, or acquisition-integration environment.

How you work

• You are service-oriented, collaborative, and comfortable building relationships across functions.

• You bring structure to your work, communicate clearly, and know when to escalate an exception.

• You are curious, open to coaching, and motivated to keep learning.

• You stay calm when priorities shift and approach routine work and exceptions with the same care.

• You look for practical ways to make processes simpler, more reliable, and more efficient.

Where this role can take you

This role provides a strong foundation for progression into positions such as Sales Administration Operations Analyst 2, Senior Sales Administrator, Subject Matter Expert, or specialist roles in Sales Operations and across Finance Operations.

If you are looking for a role where analytical thinking, operational discipline, and teamwork come together to create visible business impact, we would be excited to hear from you.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.