Charger Logistics

North American flexible logistics and trucking

Customer Service Representative

Logistics & TransportationPosted on Nov 11

Full-timeBrampton, ON, Canada$45k - $60kIn-person

About the Job

Requirements

A Bachelor’s degree or college diploma in Logistics, Supply Chain Management, and/or Business is required.
One to two years of experience in the supply chain or transportation industry is required.
Experience dealing with full truckload (FTL) shipments is required.
Familiarity with North American geography is required.
Proficiency in Microsoft Office Suite and the ability to learn new software quickly are required.
Problem-solving and decision-making skills, and the ability to work in a team environment, are required.

Responsibilities

Coordinate inbound and outbound freight flows while monitoring daily priorities and weekly transportation targets.
Ensure carrier compliance with company policies and procedures.
Analyze lane data, on-time performance, and costs to negotiate rates with customers and third-party carriers, supporting profitability and customer satisfaction.
Communicate with brokers, carriers, and customers to resolve discrepancies.
Organize logistics activities, including obtaining shipment rates, negotiating with logistics service providers, selecting third-party logistics partners, tracking and expediting shipments, and resolving quality, quantity, and schedule discrepancies.
Verify and troubleshoot shipping or customs documentation issues, including proof of delivery (POD), bill of lading (BOL), and carrier confirmation documents.
Proactively communicate service risks to customers and provide appropriate resolutions.

Customer Service Representative

Charger Logistics Inc · Brampton, Canada · Full-time · Posted 2026-11-11

Workplace: on_site

Description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
Ensure carrier compliance with company policies and procedures
Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
Communicate with brokers, carriers and the customers to resolve any discrepancies
Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
Proactively communicate service risks to customers to provide proper resolution

Requirements

Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required
1 - 2 years of experience in Supply Chain/Transportation industry is required
Experience dealing with FTL shipments.
Familiarity with North American geography
Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
Problem solving and decision-making skills with the ability to work in a team environment

Charger Logistics is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Ontario Human Rights Code and AODA.

This posting is for an existing vacancy.

Charger Logistics does not use artificial intelligence to screen, assess or select applicants for this position.

Salary range: $45,000 - 60,000. We value experience. If your expectations fall outside the posted range, we still encourage you to apply. Compensation will be discussed during the interview process.

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

Apply

Apply at Charger Logistics Inc

About the Company

Charger Logistics

North American flexible logistics and trucking

Charger Logistics offers flexible, client-focused logistics solutions across North America, using a wide network and a large fleet to handle all product sizes, weights, and sensitivities. It operates trucking services with a diverse equipment lineup—reefers, dry vans, chassis, flat beds, step decks, and more—across many locations to ensure capacity and timely deliveries. The company coordinates transportation, routing, and equipment selection to move goods from sender to receiver safely and efficiently. What sets Charger Logistics apart is its scale and versatility: a nationwide footprint, a broad range of equipment types, and a long growth history since the early 2000s, which enables tailored solutions for different shipments. The goal is to meet client needs with dependable, flexible logistics that minimize limits and maximize efficiency.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Canada
Founded: 2005

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