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TSC

Global CX agency building customer journeys

Experienced Systems Engineer

Full-TimeUpdated on 10/23/2026
$90k - $172k/yr+ Annual performance bonus + Equity or incentive compensation
Senior
Bachelor's, Master's
Silver Spring, MD, USA
In PersonTravel is not required.
Electrical Engineering
No H1B Sponsorship
US Citizenship, US Top Secret Clearance Required

About the job

Requirements
  • At least 5 years of experience in Combat System engineering and assessment.
  • At least 5 years of experience in model and simulation development and execution.
  • A Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, Computer Science, or a comparable technical degree grounded in Physics and Mathematics.
  • An active DoD Secret clearance.
  • Ability to obtain and maintain a DoD Top Secret security clearance.
  • U.S. citizenship is required.
  • Strong written and oral communication skills for daily work and presentations.
  • Experience in combat system design evaluation and testing, including sensors, command and control, and weapons.
  • Interest in the Navy's AEGIS Combat System and defense technology.
  • Willingness to work on a blend of technical and operational tasks.
  • Experience with statistical analysis.
  • Experience with signal processing and/or track filtering.
Responsibilities
  • Assess combat system performance via simulation, including simulation setup and execution, data analysis, and presentation of results.
  • Provide managerial direction for model-and-simulation development, enhancements, or error correction.
  • Report community activities and expectations to senior staff.
  • Interact regularly and frequently with U.S. Government customers on technical and operational tasks.
  • Document and present information to technical, operational, and managerial audiences.
  • Interact with TSC radar system and modeling-and-simulation engineers.
Desired Qualifications
  • Experience in combat system design evaluation and testing, including sensors, command and control, and weapons.
  • Interest in the Navy's AEGIS Combat System and defense technology.
  • Willingness to work on a blend of technical and operational tasks.
  • Experience with statistical analysis.
  • Experience with signal processing and/or track filtering.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement