A

Adidas

Global athletic footwear, apparel, accessories provider

Retail Subgerente de Tienda - Bucaramanga, CO

Retail Store ManagementUpdated on Nov 14
Full-timeBucaramanga, Santander, ColombiaNo salary listedIn-person

About the Job

Requirements

  • Demonstrate at least 1 year of experience in retail and sales.
  • Have experience supervising a team, managing store operations, and working with metrics and key performance indicators.
  • Have thorough knowledge of store operating processes and tools, and understand how the store operates and achieves its key performance indicators.
  • Understand visual merchandising standards and how to drive conversion through strategic actions.
  • Connect with, engage, and inspire consumers.
  • Demonstrate continuous learning and openness to opportunities that improve personal and store performance through understanding the retail environment, products, brand knowledge, and consumer behavior.
  • Establish interpersonal relationships and communicate effectively, including leading discussions with groups of different sizes.
  • Demonstrate agility and responsiveness when leading and implementing processes and strategies, including omnichannel offerings and digital solutions.
  • Build and maintain effective working relationships with team members and maintain high performance standards.
  • Accompany and support team members and handle difficult conversations and situations.

Responsibilities

  • Support the Store Manager as second in command in Type A stores, contributing to store objectives and key performance indicators, optimizing resources, and ensuring a memorable consumer shopping experience.
  • Lead and organize the team’s work to balance operations and service and achieve business objectives.
  • Supervise and support store activities, working alongside the team, modeling service standards, maximizing time spent selling, and leading team members on the sales floor.
  • Understand store key performance indicators, including conversion rate, average transaction value, average selling price, units per transaction, traffic, standard margin, and net promoter score; ensure the team understands them and how its work contributes, analyze relevant data, and make commercial decisions to improve results.
  • Support appropriate use of store resources by optimizing staff scheduling, controlling discounts, minimizing and controlling inventory losses, and efficiently managing operating overheads under the store management team’s responsibility to improve profitability.
  • Support the Store Manager in maximizing store performance through effective space management, visual merchandising, promotion of best-selling products, management of black-hole movement, and monitoring category performance on the sales floor.
  • Share responsibility with the Store Manager for compliance with processes and procedures, ensuring the team understands and follows them to uphold adidas standards and reduce risks.
  • Proactively plan and execute service and sales-floor action plans to improve achievement of store objectives.
  • Supervise and process cash transactions accurately and promptly.
  • Lead the assigned team, support recruitment, training, and personnel procedures, set clear expectations, analyze performance, provide timely and appropriate feedback, and model the company’s values of trust, collaboration, and creativity to support employee engagement, productivity, and a high-performance culture.
  • Help the Store Manager ensure the team understands how to connect consumers with relevant digital and omnichannel tools for a seamless shopping experience.
  • Ensure all team members consistently deliver the store’s service model and operating rhythm, including retail operations standards and the omnichannel post-sales process.
  • Collaborate on the execution and monitoring of digital, operational, and consumer-facing initiatives, ensuring end-to-end execution of the in-store digital process.
  • Drive acquisition of Creators Club memberships through staff interactions with consumers and the service model.
  • Complete assigned training programs, including foundational and seasonal product and brand knowledge; apply learning at work and support training for all team members.
  • Contribute to an inclusive and welcoming workplace by respecting colleagues and working collaboratively.

About the Company

Adidas

Global athletic footwear, apparel, accessories provider

Adidas designs, manufactures, and sells athletic footwear, sportswear, and accessories worldwide. It reaches customers through company-owned stores, e-commerce, and third-party retailers, plus strategic collaborations with athletes, celebrities, and brands to create exclusive product lines. Adidas products combine performance-oriented materials and construction with style, helping people train and live more comfortably. The company uses digital tools and AI to improve its product offerings and customer experiences, including managing digital content. A differentiator is its strong global brand, extensive distribution, and active affiliate program, as well as a balance between sport performance and lifestyle fashion through partnerships and targeted collaborations. Adidas’ goal is to maintain leadership in the sports and lifestyle market, grow its customer base and loyalty, and continue expanding digitally and through meaningful partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Herzogenaurach, Germany
Founded
1920

Recently Posted Jobs

Explore more opportunities at Adidas

See more jobs