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Genpact

Global professional services for data-driven operations

Technology Delivery Leader

Program ManagementConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$165.3k - $235k /yr

About the Job

Requirements

  • Experience in delivery and operations in Banking and Capital Markets.
  • Excellent communication skills.
  • Hands-on experience managing client deliveries, including client interaction, finalizing Statements of Work, and managing large teams.
  • Advanced technology and strategic business acumen, with broad and deep technology and industry knowledge.
  • Ability to manage expectations and crises while remaining resourceful and confident under pressure.
  • Experience leading digital transformation for large banks.
  • Experience planning and executing large, complex projects in the Banking and Capital Markets vertical.
  • Excellent problem-solving skills and ability to provide solutions.
  • Team management and stakeholder management experience.
  • Experience managing or delivering using digital technologies.
  • Experience working on Agile projects.
  • Ability to handle clients professionally during all interfaces.
  • Bachelor's degree in Commerce, Economics, or Finance.
  • Master's degree in Business Administration or Business Analytics.
  • AWS Certified Solutions Architect – Professional certification.
  • Skills in Agile Methodology, Change Management, Client Relations, Collaboration Tools, Commercial Excellence, Commercial Modeling, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), and Storytelling.
  • English proficiency at C2 level.

Responsibilities

  • Handle large software programs end to end, including consulting, strategy, project execution, and business development.
  • Build process frameworks for organizations.
  • Perform project scoping, estimation, resource planning, scheduling, and quality planning.
  • Work closely with business development, customers’ business and engineering teams, and internal engineering teams.
  • Gather and analyze requirements.
  • Provide thought leadership.
  • Coordinate and communicate with business, operations, and support teams.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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