Quality Conformance Manager 2

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Job Description:

The Quality Conformance Manager II will administer the on-going development of the Quality Management System. Investigate specific quality issues arising from system failures or design deficiencies in order to reduce the cost of non-quality and foster continuous improvement. Their mission is to support quality on time and on cost delivery by delivering right first time to increase customer loyalty and satisfaction.

This position involves the resolution of complex quality issues and continuous improvement projects by setting the measurement standards and improvements to increase the performance, reliability and repeatability of processes in order to meet the regulatory, company and customer requirements.

Meet the Team:

Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.

Your Working Environment:

On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. 
• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges:

Quality Management System Support: 60%

• Uphold the standard of Airbus Core Values by welcoming challenges and opportunity with integrity, commitment, confidence, teamwork, customer focus, respect and reliability
• Demonstrate creativity, propose and implement innovations using lean methodologies, data analytic and mining techniques to ensure that top company objectives are met
• Analyze non-conformities, aircraft logbook, audit findings and operational surveillance to initiate appropriate corrective actions to avoid recurrence
• Define and Improve the Quality Processes within Airbus by identifying cost of non-quality drivers and improving processes to reduce defects
• Generate key performance indicator reports to measure quality performance and communicate to management team
• Support inspection personnel when issues arise in order to determine root cause and corrective action
• Develop dashboards and visual management tools necessary to identify deficiencies in the quality system
• Create statistical data for non-conformities, key performance indicators and other quality metrics to identify trends
• Establish a digital platform for the collection, monitoring and archiving of FOD, lost tool and lost item reports
• Interact with various collaborators to establish feedback monitoring, identify trends and highlight opportunities for improvement
• Prepare daily, weekly and monthly performance reports
• Review and recommend updates to company manuals, policies, procedures and forms 
• Implement and monitor control plans, inspection plans, industrial qualification, calibration and metrology monitoring to ensure that quality standards are achieved
• Monitor the qualification of new personnel through the predefined requirements process
• Introduce and qualify new tools and jigs into the process flow
• Perform operational surveillance to monitor the compliance to regulatory and company standard requirements
• Be a multi-functional team member to perform impact analysis for out of tolerance calibration reports, tooling and potential escapes due to process deficiencies
• Participate in periodical meetings with quality, supporting departments, and design office personnel

Continuous Improvement: 25% 

• Utilize plan do check act, 5 why, fishbone analysis, kaizen events and other root cause analysis tools to drive continuous improvement
• Identify improvement opportunities, define and implement corrective action plans through a Multi Functional Team approach
• Create quality flash alerts to increase awareness of issues and prevent recurrence
• Facilitate Practical Problem Solving activities
• Review  audit reports, findings, operational surveillance, personnel qualification records, calibration records, jigs and tool data to identify negative trends and implement corrective action
• Identify and implement changes in work conditions and use of equipment to increase the efficiency, safety and quality of the department, personnel and product
• Utilize look across and lessons learned methodology to identify and mitigate risks
• Apply lean principles to drive the improvement and efficiency of the process flow
• Utilize active listening and customer service skills to interact with team members and follow through with proposals and corrective actions

Compliance: 15%

• Implement and monitor aspects of the Quality Management System (QMS) including compliance to all applicable regulatory (EASA, FAA), standards (EN9100/9110, APQP, PFMEA), policies, directives, processes and methods 
• Perform operation surveillance to measure the compliance of regulations, standards and company processes
• Ensure adherence to service level agreements
• Support internal and external audits and follow up activities
• Ensure validation and surveillance of special processes utilized
• Validate the implementation of customer and type design holder requirements in the quality management system

Additional Responsibilities:   

• Other duties as assigned at management discretion

Your Boarding Pass:

• Required:  Bachelors of Science Degree in the fields of technology, aviation, engineering, business, manufacturing or equivalent experience.
• Required:5 years in aviation quality, industrial or manufacturing engineering, data analytics, business administration, manufacturing, maintenance related field
•  Knowledge of topics key to Quality, i.e. pro-active prevention and continuous improvement, APQP, core tools (Quality Gates, CI's/KT's, FMEA, Control Plan, SPC, PPS), Q6, CNQ, workmanship and FOD prevention
• Good Knowledge about non-conformance management and Root Cause Analysis methods
• Knowledge of EASA/FAA Regulations
• Strong and effective Practical Problem Solving skills (demonstrable)
• Understanding of Kaizen approach to Manufacturing
• Customer service oriented and attention to detail
• Active listening skills necessary to the success of teamwork
• Ability to adapt in changing environments
• Persuasion of other team members in regards to process adherence and regulatory compliance
• Data collection, analysis and  written report/presentation creation
• Proactive with the ability to meet deadlines
• Ability to work independently or within a team 
• High degree of professionalism, judgment and integrity
• Knowledge of quality management system  for aircraft design and manufacturing
• Knowledge of aircraft mechanical & electrical installation
• Knowledge of the Production process and build cycle
• Ability to quickly understand procedural and technical documents
• Demonstration of cultural awareness and conflict resolution needed for success in a global company 
• Ability to communicate effectively verbally and written in English

Preferred:

• Bachelors of Science Degree in Industrial Technology, Aerospace, Aviation Management, Industrial or Manufacturing Engineering
• Preferred:  5 years of experience in Airbus quality inspection, manufacturing, or industrial/manufacturing engineering.
• Preferred: Valid FAA A&P, ASQ Quality Engineer Certificate

Licensure/Certifications:

• Required: None
• Preferred: Valid FAA A&P, ASQ Quality Engineer Certificate
• French, German and/or Spanish Language

Technical Systems Proficiency:

• Familiar with SAP system
• Intermediate level computer typing skills
• Intermediate level of understanding and utilization of Google Suite
• Ability to launch virtual meetings

Travel Required: 

• 10 % Domestic and International

Eligibility:

• Authorized to Work in the US without sponsorship

Clearance:

• None

Physical Requirements:

• Onsite 100%
• Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
• Sitting: able to sit for long periods of time in meetings, working on computer.
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: able to stand for discussions in offices or on production floor.
• Travel: able to travel independently and at short notice.
• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.

Eligibility: 

Eligible for employment in the US without sponsorship. 

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Americas, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Quality Assurance <JF-QU-QA>

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].