Cross-Disciplinary Controls Senior Manager

Citigroup Global Markets Inc. seeks a Cross-Disciplinary Controls Senior Manager for its Tampa, Florida location.

Duties: Manage and execute strategic design and process improvement projects across the entire enterprise while leading cross-functional initiatives to ensure alignment between solutions and business objectives. Support the assessment of existing control effectiveness, identify areas for improvement, and implement necessary changes while assisting in the execution of the Enterprise Risk Management Framework and adherence to Risk Management policies. Develop and maintain business intelligence tools, databases, and dashboards to monitor control effectiveness, utilizing data modeling for performance trend analysis and reporting. Manage the operations of the regulatory meetings (with OCC and other regulators) which includes coordinating preparatory meetings, managing agendas, developing & refining meeting materials to make sure Market's Risk & Control profile is optimally presented to external regulators. Prepare talking points for senior management engagements with regulators, emphasizing agenda items and key regulatory priorities, by engaging with multiple stakeholders to identify critical work areas and relevant updates. Assist in the formulation of responses to regulatory inquiries. Develop long-term headcount strategies, aligning with business direction, optimal location, and cost efficiency, while embedding robust risk and control frameworks to support growth, mitigate risks, and ensure compliance. Oversee daily hiring requisitions, including assessment and submission to the hiring council, ensuring alignment with strategic objectives and risk/control parameters. Direct quarterly resource planning cycles, incorporating risk and control considerations into advanced analytical models for data-driven decision-making and proactive risk identification. Plan and Implement cross-team Artificial Intelligence (AI) initiatives to delineate business processes, identify automation opportunities, and facilitate collaboration with team leads for comprehensive documentation and consensus. Deploy AI solutions to capitalize on identified automation opportunities and optimize operational efficiency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master’s degree, or foreign equivalent in Economics, Econometrics & Quantitative Economics, or related field and 2 years of progressively responsible, post-baccalaureate experience as a Business Risk Senior Analyst, or related position involving Operational risk management, business risk & Control, compliance, audit, or other control-related functions in the financial services industry executing strategic design and process improvement projects. Alternatively, employer will accept a Bachelor’s degree in the stated fields and 5 years of the specified progressively responsible, post-baccalaureate experience. 2 years of experience must include: Ensuring alignment between implemented solutions and business objectives and planning and delivering project deliverables focusing on control design, implementation, and enhancement; Coordinating with key stakeholders and facilitating presentations/discussions to diverse audiences, to address issues and ensure project success while synthesizing current business intelligence and trend data to support recommendations for action; Identifying areas for control improvement and implementing necessary changes, and driving/ managing controls enhancements focused on increasing efficiency and reducing risk; Assessing activities and processes to strengthen risk management quality while maintaining business intelligence tools and generating reports summarizing business and financial data for executive review; Ensuring adherence to the Enterprise Risk Management Framework and Governance, Managers Control Assessment (MCA) and Risk Management policies, supporting standard risk and controls reporting; Overseeing governance committees and regulatory meetings, coordinating meetings, managing agendas, and ensuring follow-up on action items; Engaging effectively with senior management, board members, and regulators, and ensuring alignment and achieving objectives; Creating and maintaining business intelligence tools, databases, dashboards, systems, and methods to support control effectiveness monitoring; and performing data modeling to identify trends and patterns in control performance and reporting; and Implementing Artificial Intelligence (AI solutions) for automating business processes across the business sub-teams to ensure efficient use of resources and alignment with firm’s AI objectives. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #26988314. EO Employer.

Wage Range:                    $141,107 to $141,107

Job Family Group:           Controls Governance & Oversight

Job Family:                       Cross-Disciplinary Controls

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Job Family Group:

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Job Family:

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Wholesale Lending Operations Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Dec 09, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.