Post-Implementation Consultant - Master Data Management Platform

The Role

What You'll Do

Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations
Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs)
System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance
Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation
Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live
Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits
Manage client interactions, set expectations, and provide clear, effective communication
Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance
AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights
Contribute to internal initiatives, knowledge sharing, and best practice development
Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”

Requirements

3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations
Master Data Management experience
Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders
Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target
Excellent verbal and written communication skills are essential
Qualified candidates must be legally authorized to be employed in the United States

Nice to Have

Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
Deep understanding of Life Sciences commercial data (HCP, HCO, Payer/Plan)
Experience with SQL for deep-dive data investigation
Active Veeva Network or Veeva CRM certifications
Experience in a "Long-term Partner" or Managed Services delivery model

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $70,000 - $140,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.