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Klaviyo

Builds marketing software for consumer brands

Director Mid Enterprise Sales

Account ExecutiveConfirmed live in the last 24 hours
Full-timeSydney NSW, Australia

About the Job

Requirements

  • At least 8 years of experience leading Mid-Enterprise or Large Enterprise sales teams, ideally including an upmarket transition from SMB or Commercial.
  • A proven track record of building and scaling high-performing SaaS sales teams.
  • Ability to define strategic direction and drive execution.
  • A coaching philosophy grounded in growth, accountability, and development, creating safety and guardrails while fostering belonging and trust and maintaining a high performance bar.
  • Experience using metrics to inform decisions and drive outcomes.
  • Ability to operate in fast-paced, high-growth, and evolving environments.
  • Deep understanding of SaaS sales economics, forecasting, and pipeline management.
  • Familiarity with MEDDPICC or similar enterprise sales methodologies.
  • Experience influencing cross-functional partners and senior stakeholders.
  • Proficiency with Salesforce and modern sales technology stacks such as Gong and Outreach.
  • Clear, confident communication and executive presence.
  • Analytical, structured, and decisive approach.
  • High ownership mindset over annual and quarterly planning.
  • Curiosity, adaptability, and a bias toward action.

Responsibilities

  • Own the vision, strategy, and execution for the Mid and Large Enterprise segment in ANZ.
  • Translate growth objectives into clear operating plans, priorities, and execution rhythms.
  • Lead a team of high-performing Account Executives.
  • Hire, develop, and retain high-performing sales talent.
  • Coach and develop the team, setting expectations for leadership, performance, and accountability.
  • Create career paths, succession plans, and development frameworks to support long-term growth.
  • Lead cross-functionally to align the extended team and build trusted relationships.
  • Own forecast accuracy, pipeline health, and performance management across the Mid-Enterprise organization.
  • Use data to identify trends, risks, and opportunities and turn insights into action.
  • Set and uphold standards for deal quality, inspection, and execution.
  • Partner with Sales Leadership, Marketing, Business Development, Partnerships, Enablement, Revenue Operations, Product, and Customer Success to drive regional growth.
  • Influence go-to-market strategy and investment decisions as a thought leader for the Enterprise segment.
  • Help define and evolve the upmarket motion, including account strategy, sales methodology, awareness, and customer engagement models.
  • Introduce and optimize tools, processes, and playbooks to improve efficiency and effectiveness.
  • Lead change management as the business scales and help teams adapt while maintaining performance.
  • Put artificial intelligence and automation at the center of team operations to create smarter, more scalable ways of working.
  • Champion a customer-first mindset and ensure strategies and execution improve the end-to-end customer journey.
  • Support teams navigating complex, multi-stakeholder deals.
  • Build executive relationships with key clients and leverage credibility to help the team succeed.
  • Set the tone for a high-performing, inclusive, and energized sales culture.
  • Run regular tactical and developmental one-to-ones with managers and leaders.
  • Balance ambition with sustainability by driving excellence while investing in people.
  • Provide strategic direction and influence across the APAC sales organization.
  • Collaborate across functions and geographies, including with global stakeholders.
  • Inspire future Klaviyo sales leaders.
  • Use internal and external data to guide strategy and execution.
  • Communicate performance trends, risks, and opportunities to senior stakeholders.

Desired Qualifications

  • Experience selling MarTech, eCommerce, or product-led-growth-adjacent solutions.
  • Exposure to scale-ups or businesses transitioning upmarket.
  • Experience operating in APAC or global sales environments.

About the Company

Klaviyo

Builds marketing software for consumer brands

Klaviyo builds customer relationship software for consumer brands, combining marketing, customer service, analytics, and a customer data platform in one system. Its platform draws on shoppers' purchases, browsing, and message activity to create customer profiles that brands use to personalize communications. Businesses use these profiles to automate email, text, WhatsApp, and mobile push campaigns, while AI agents create marketing work and answer customer questions. Klaviyo earns subscription fees based on active customer profiles, message volumes, and service activity, rather than charging for each employee who uses the software. Founded in 2012, the company is headquartered in Boston, Massachusetts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Boston, MA
Founded
2012

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