Way of Life

Vertically integrated BTR developer and manager

Building Safety & Facilities Lead

Facilities Management +1Confirmed live in the last 24 hours

Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

IWFM member level or higher.
NEBOSH or an equivalent health and safety qualification.
Demonstrable knowledge and experience relating to the requirements and application for the Building Assessment Certificate and the general requirements of the Building Safety Act.
Demonstrable experience managing health and safety within residential buildings, especially fire safety matters relating to external walls, compartmentation, and fire doors.
Experience in effective people and teamwork management.
Experience managing outsourced services, including hard facilities management and building safety and health and safety consultancy.
Fire door inspection training, which will generally be provided by external suppliers.
Ability to use information and communications technology packages, including Microsoft Word and Excel.
A Level 3 qualification in a building services discipline is desirable.
Experience developing building safety cases for high-rise residential buildings is desirable.
Knowledge and experience using Fixflo and QUOODA or similar is desirable.
MIRPM, MBIFM or equivalent qualification is desirable.

Responsibilities

Act as the main point of contact for the Building Safety Regulator and manage Building Assessment Certificate applications for Higher Risk Buildings in the portfolio.
Identify, appoint, and oversee consultants to draft and review individual building safety case reports, and provide support and relevant documentation relating to fire and structural safety.
Manage registration of Higher Risk Buildings and provide Key Building Information and other requested information to the Building Safety Regulator in accordance with the Building Safety Act 2022.
Prepare, implement, and update Resident Engagement Strategies and Complaints Procedures with support from the Building Safety Coordinator, and ensure the golden thread of information is adequately maintained.
Manage the Mandatory Occurrence Reporting policy and process.
Liaise directly with other Responsible or Accountable Persons to ensure cooperation and collaboration between duty holders and clarify responsibilities where necessary.
Ensure Gateway 2 requirements are met for remediation projects.
With support from the Building Safety Coordinator, oversee completion of relevant risk assessments and statutory mechanical and electrical planned preventative maintenance for each asset, ensure actions or remedial works are completed within the required timeframe, and provide site teams with advice and technical guidance where required.
Audit, monitor performance, and report on building performance data and compliance matters to the client, ensuring key performance indicators are met.
Conduct periodic site inspections to ensure buildings remain compliant with health and safety requirements and are consistent with reports from site staff.
Oversee and monitor permit-to-work and authority-to-work process performance at individual sites.
Deliver regular in-house training to relevant on-site staff to address skills gaps, lessons learned, and refresh knowledge on general building safety matters.
Work with the client and Head of Compliance to support or manage resolution of complex fire safety issues, including external wall, compartmentation, and fire door issues; liaise with appointed consultants, monitor and mitigate high-potential-severity building safety risks, and submit complex business cases.
Attend facilities management and health and safety-related site meetings with external parties, stakeholders, and enforcing authorities. For complex fire safety matters, oversee resident communications, risk assessment updates, additional site safety measures, and stakeholder updates where relevant.
Periodically verify direct reports' audit findings concerning building safety, including the performance of active and passive fire safety systems.
Attend and monitor fire and life safety incidents at any site as part of the Incident Response Team.
Develop template requirements and procedures to ensure that the principal contractor provides documentation compliant with Regulation 38, a comprehensive operation and maintenance suite, and correspondence and certification obtained from the Building Safety Regulator.
Work closely with suppliers and partners to cost a comprehensive provision for mechanical and electrical services, life safety systems, and building safety consultancy services.
Source from the principal contractor all information required to register the high-rise residential building with the Building Safety Regulator before occupation.
Develop and review site-specific Fire Safety Management Plans and Fire Emergency Evacuation Plans.
Line manage, mentor, and develop the Building Safety Coordinator, and undertake performance reviews to support staff morale and performance.
Develop and update facilities management and fire and life safety policies, operating procedures, and processes in line with regulatory and legislative updates.
Stay informed about health and safety best-practice guidance, updates, and legislative changes, and ensure the company adheres to relevant statutes, regulations, and industry standards.
Ensure site-based staff receive adequate health and safety training and remain competent to complete assigned work, continually improving health and safety standards across the business.
Work with the technology department to ensure systems meet asset maintenance-monitoring compliance needs in line with legislative changes and remain effective when implemented on site.
Identify technical or health and safety consultants, risk assessors, and surveyors, and establish long-term partnerships that add value to the business.
Implement, monitor, and review policies and procedures relating to contractor health and safety conduct on site, and work with the Procurement team to identify competency and due diligence requirements for external providers.
Develop facilities management contract service specifications, service-level agreements, and key performance indicators to ensure best-value outsourced services are procured and maintained throughout the contract duration.
Identify and account for emerging financial risks resulting from legislative change or asset lifecycle.
Participate in team, departmental, and corporate project and planning processes as required.
Maintain customer confidentiality and comply with data protection legislation.
Support the Marketing Team in implementing engaging community-building events for residents.
Undertake other duties reasonably requested to meet operational requirements.

Desired Qualifications

Knowledge and experience using Fixflo and QUOODA or similar.
MIRPM, MBIFM or equivalent qualification.
A Level 3 qualification in a building services discipline.
Experience developing building safety cases for high-rise residential buildings.

To ensure the organisation complies with building safety legislation and delivers the highest standard of hard facilities management across the portfolio.

The role will ensure statutory, regulatory and best practice compliance with relevant standards. The postholder will be the appointed contact for the Principal Accountable Person, with responsibility for the application, award and upkeep of Building Assessment Certificates across a portfolio of high-rise residential buildings.

Responsibilities

Key Tasks

Building Safety Act Responsibilities

Act as the main point of contact for Building Safety Regulator and manage BAC applications for Higher Risk Buildings in portfolio.
Identify, appoint and oversee consultants to draft and review individual building safety case reports and provide support and relevant documentation relating to fire and structural safety.
Manage the registration of Higher Risk Buildings and provide Key Building Information and any other requested information to the Building Safety Regulator in accordance with the requirements of the Building Safety Act 2022.
Prepare, implement and update Resident Engagement Strategies and Complaints Procedures with support from Building Safety Coordinator and ensure the golden thread of information is adequately maintained.
Manage Mandatory Occurrence Reporting policy and process
Liaise directly with other Responsible or Accountable Persons to ensure cooperation and collaboration between duty holders, and to clarify responsibilities where necessary.
Ensure Gateway 2 requirements are met for remediation projects.

Ongoing Site Level Compliance

With support from Building Safety Coordinator.
Oversee completion of relevant risk assessments and statutory M&E PPM for each asset, ensuring all actions or remedial works are completed within required time frame, whilst providing site teams with advice and technical guidance where required.
Audit, monitor performance and report on building performance data and compliance matters to Client, ensuring KPIs are met.
Conduct periodic site inspections to ensure buildings remain compliant in terms of health and safety requirements and are consistent with reports from site staff.
Oversee and monitor permit to work and authority to work process performance at individual sites.
Deliver regular in-house training to relevant on-site staff to address skills gaps, lessons learnt and refresh knowledge on general building safety matters.
Work with Client and Head of Compliance to support or manage the resolution of any complex fire safety issues (e.g. external wall, compartmentation, fire door issues). This includes liaison with appointed consultants, monitoring and mitigation of building safety risks considered to have high potential severity and submission of complex business cases.
Attend FM and H&S related site meetings with any external parties/stakeholders/ enforcing authorities. For complex fire safety matters, oversee resident communications, risk assessment updates, additional site safety measures and update stakeholders where relevant.
Periodically verify the audit findings of direct reports that concern building safety including but not limited to the performance of active and passive fire safety systems.
Attend and monitor fire and life safety incidents at any site as part of the Incident Response Team.

Site Mobilisation

•Develop template requirements and procedure to ensure that the principal contractor provides all documentation that complies with Regulation 38, a full and comprehensive O&M suite, and correspondence and certification obtained from the Building Safety Regulator.

•Work closely with suppliers / partners to cost a comprehensive provision for M&E, life safety systems and building safety consultancy services.

•Source from the principal contractor, all information required for the registration of the high-rise residential building with the Building Safety Regulator prior to occupation.

•Develop and review site specific Fire Safety Management Plans and Fire Emergency Evacuation Plans.

General Responsibilities

•To line manage, mentor and develop the Building Safety Coordinator and undertake performance reviews, ensuring high staff morale and performance.

•Develop and update comprehensive FM and fire and life safety policies, operating procedures and processes in line with regulatory and legislative updates to ensure they remain relevant.

•Stay informed on health safety best practice guidance, updates and legislative changes and ensure the company adheres to a high standard of conformity and compliance with all relevant statutes, regulations and industry

•Ensure site-based staff receive adequate H&S training and remain competent to complete assigned work, continually improving standards of H&S across the business.

•Work with the tech department to ensure systems meet the assets maintenance monitoring compliance needs in line with legislative changes and remain effective when implementing on site.

•Identify technical or health and safety related consultants, risk assessors, surveyors and establish partnerships that add value to the business in long term.

•Implement, monitor and review policies and procedures relating to contractor H&S conduct on site and work with Procurement team to identify competency and due diligence requirements for external providers.

•Develop FM contract service specifications, SLA and KPIs that ensure that best value outsourced services are procured and maintained throughout contract duration.

•Identify and account for emerging financial risk that is result of legislative change or asset lifecycle.

•Act at all times in line with the Company Values, integrating these into all work practices.

•Participate in team, departmental and corporate project and planning processes as required.

•To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation.

•To act as an ambassador for Way of Life in your conduct during working hours and in all contact with customers and third parties connected with Way of Life’s business.

•Support the Marketing Team to implement engaging community building events for residents

•To undertake any other duties as are reasonably requested from time to time.

•This is not an exhaustive list of the duties that may be required of the post holder. Duties may be changed, after discussion, to suit the operational requirements of Way of Life.

Requirements

Essential

•Actively embrace and work within the Company Values.

•IWFM member level or higher.

•NEBOSH or similar/equivalent Health & safety qualification.

•Demonstrable knowledge and experience relating to the requirements and application for the Building Assessment Certificate and the general requirements of the Building Safety Act.

•Demonstrable experience in managing H&S within residential buildings especially fire safety matters relating to external walls, compartmentation, and fire doors.

•Experience in effective management of people and teamwork.

•Experience of managing outsourced services including hard FM and building safety and health and safety consultancy.

•Fire door inspection training (will generally be provided by external suppliers).

•Strong attention to detail.

•Able to show an understanding of and commitment to property services and managing Client and Customer relationships.

•Ability to work in a varied and demanding role with appropriate supervision.

•Ability to work to strict deadlines and be organised and efficient.

•Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel.

•Self-motivated, with high energy and enthusiasm.

•Pragmatic, creative approach to problem solving, with emphasis on fast and practical solutions.

•Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity.

•Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly.

•Take responsibility for your own learning and development.

•Able to show an understanding of and commitment to good customer care.

•Self-motivated, with high energy and enthusiasm.

•Demonstrable experience of taking responsibility for own actions and development.

•opportunities, maintaining high levels of integrity.

•Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly.

Desirable

•Knowledge and experience of using Fixflo and QUOODA or similar.

•MIRPM, MBIFM or equivalent qualified.

•Level 3 qualification in a building services discipline.

•Experience of developing building safety cases for high-rise residential buildings.

Benefits

Critical Illness Cover

Eligible employees will be automatically included in this policy after 12 months’ service

Eye Tests & Glasses

Way of Life will cover the cost of an eye test up to a value of £30 every 2 years. (.

Family Friendly Pay

Way of Life provide enhanced rates of Maternity, Paternity and Adoption pay (subject to eligibility criteria as outlined in the full policies available in the handbook).

Life Assurance

Employees will automatically be included in the Group Life Assurance policy after 12 months’ service.

This provides death in service benefit at 4 x basic annual salary at date of death

No Benefit in Kind will be applicable.

Benefit Hub

This is available to all employees from the start of employment.

Benefit Hub, Is a team happiness platform that gives you access to over 200 perks! You’ll get access to hundreds of big brand discounts; a wellness hub packed with expert lifestyle and fitness classes; premium rewards; plus a ton of fun surprises!

Private Healthcare

This is available from the start of employment. Way of Life will pay for employees Private Healthcare. Employees can choose to add family members (spouse/children) or their Partner (providing they live at the same address as the employee) at the rates we can get as a Company

Season Ticket Loans

We are aware that travel can be expensive. Way of Life provide season ticket loans for employees who have completed their probation period, in order to help spread these costs.

About the Company

Way of Life

Vertically integrated BTR developer and manager

Way of Life is a vertically integrated real estate business in the UK build-to-rent (BTR) sector. It designs, develops, lets, and manages rental properties as the in-house residential management platform for Long Harbour, focusing on premium, high-spec apartments with extensive amenities. Revenue comes from rental income across cities like London, Liverpool, and Birmingham, targeting urban professionals who want convenient, community-focused living. The company manages every property lifecycle—from initial design and development to leasing and day-to-day operations—through its own team, aiming to keep a consistent brand and service standard across its portfolio. Its differentiators include full vertical integration, in-house resident management and services, and a strong emphasis on resident amenities and community programs. Way of Life’s goal is to provide high-quality, convenient, and community-driven rental living at scale within the UK’s BTR market.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 2010

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