Cermati.com

Financial product marketplace and application service

Office Management Supervisor

Administrative SupportConfirmed live in the last 24 hours

Full-timeCentral Jakarta, Central Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in any field is required.
2–3 years of work experience in General Affairs, Office Management, Travel Administration, branch office management across multiple sites, vendor management, or petty cash handling is required.
At least 1 year of experience in a supervisory or leadership role is required.
Strong communication and coordination skills, especially with external parties such as landlords, agencies, vendors, and branch teams, are required.
Ability to remotely supervise support staff such as Office Boys and Security is required.
Detail-oriented administration of petty cash and cash advances is required.
Experience handling domestic and international business travel arrangements, including tickets, accommodation, local transportation, and visas when required, is required.
Ability to manage travel vendors or agencies, including performance evaluation and negotiation, is required.
Proactivity, attention to detail, and initiative in resolving operational issues are required.

Responsibilities

Oversee office management within the assigned scope of out-region offices, including providing facilities and infrastructure for a safe, secure, and productive work environment.
Identify potential buildings or coworking spaces in out-region areas.
Review lease agreements for out-region offices, including shop-houses and coworking spaces.
Manage office relocations or branch closures when required.
Handle and approve business travel requests, including tickets, accommodation, visas, and local transportation, in accordance with company travel policies.
Manage travel vendors and maintain relationships with travel agencies or travel management applications.
Develop and update travel standard operating procedures, including reimbursement, travel safety, and reporting procedures.
Supervise Office Boys and Security staff in out-region offices.
Manage and be accountable for petty cash and cash advances.
Support the Internal Audit team during OJK, ISO, and other audit processes.

Desired Qualifications

Experience managing branch or out-region offices is a strong advantage.
A degree in Management, Business Administration, or a related area is preferred.

Job Description

Oversee office management within assigned scope (out-region offices), including providing facilities and infrastructure to ensure a safe, secure, and productive work environment.
Identify potential buildings or coworking spaces in out-region areas.
Review lease agreements for out-region offices, including both shop-house (ruko) and coworking spaces.
Manage office relocations or branch closures efficiently when required.
Handle and approve business travel requests (tickets, accommodation, visa, local transportation) in accordance with company travel policies.
Manage travel vendors and maintain relationships with travel agencies or travel management applications.
Develop and update travel SOPs, including reimbursement, travel safety, and reporting procedures.
Supervise Office Boys and Security staff in out-region offices.
Manage and be accountable for the use of petty cash and cash advances.
Support the Internal Audit team during OJK, ISO, and other audit processes

Qualifications

Bachelor’s degree in any field, preferably in Management, Business Administration, or related areas.
2–3 years of work experience in General Affairs, Office Management, Travel Administration, branch office management (multi-site), vendor management, or petty cash handling.
At least 1 year of experience in a supervisory or leadership role.
Experience in managing branch or out-region offices is a strong advantage.
Strong communication and coordination skills, especially with external parties (landlords, agencies, vendors) and branch teams.
Ability to remotely supervise support staff such as Office Boys and Security.
Detail-oriented in managing petty cash and cash advance administration.
Experience in handling domestic and international business travel arrangements (tickets, accommodation, local transportation, and visa when required).
Ability to manage travel vendors/agencies, including performance evaluation and negotiation.
Proactive, detail-oriented, and highly initiative in resolving operational issues.

Additional Information

About the Company

Cermati.com

Financial product marketplace and application service

Cermati operates a financial e-commerce platform in Indonesia that lets users research, compare, and apply for financial products such as credit cards, loans, mortgages, auto loans, savings accounts, insurance, and bill payments. It aggregates product information from banks and financial institutions into a standardized format and guides, and sometimes processes, applications on behalf of partners, earning commissions from successful applications. The service differentiates itself by offering free access, a wide product catalog, and handling parts of the application and documentation flow to speed up approvals, turning a simple comparison site into an integrated fintech marketplace. Its goal is to expand financial inclusion in Indonesia by making financial products easier to find, compare, and access for people who are online but historically underserved by formal finance.

Company size: 501-1,000
Company stage: Series A
Total funding: $1.9M
Headquarters: Jakarta, Indonesia
Founded: 2015

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