Expert for Technical Documentation and Technical Training - Technical Communication and Information

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• Creation of standards-compliant technical content (e.g. maintenance and user manuals) for our safety-critical products and solutions, serving as the foundation for high-quality training materials
• Development and implementation of target-group-specific training documents (training plans, training manuals, presentations, assessments, assessment guides, and complementary digital learning content) based on the provided technical information
• Ensuring consistency between and quality of documented information and delivered content with the aim of creating an integral understanding of our products and solutions
• Close cooperation with development, system engineering, product support, and quality assurance departments to gather information and ensure the quality of technical content
• Use of content management systems and supporting tools to create documentation and graphics
• Conducting training courses for both Frequentis personnel and Frequentis customers in order to directly incorporate practical feedback into the documentation
• Contribution to the design and continuous development of internal standards and processes for documentation and training in safety-critical environments

• Degree in a technical field (e.g. IT administration, network administration, or information technology), an educational field with a technical focus, or technical communication
• Professional experience in technical documentation and/or technical training is ideal
• Familiarity with documentation tools; familiarity with requirements management and project management tools is advantageous
• Ability to explain complex technical concepts in a clear and comprehensible manner to a target audience
• Interest in creating technical content as well as in designing and implementing training measures
• Strong communication skills and ability to work in a team, especially when collaborating with development, support and product management departments
• Quality consciousness and a highly structured approach to work
• Proactive mindset and willingness to actively help shape and improve processes
• Great enthusiasm for knowledge transfer and direct interaction with users and customers
• Native-level proficiency in German or English, as well as business fluency in the other language
• Willingness to travel internationally

Ruth Doppelreiter

Talent Acquisition & Employer Branding | +431811506269 | Social media contact