LevelUp

Mobile ordering, loyalty, payments for restaurants

Marketing Operations Specialist

Growth & MarketingConfirmed live in the last 24 hours

Full-timeManila, Metro Manila, Philippines

About the Job

Requirements

2 to 3 years of hands-on experience in a Marketing Operations, Campaign Operations, or Martech Specialist role.
2 to 3 years of execution-level experience in Salesforce Marketing Cloud, including hands-on setup of automated email flows, trigger-based campaigns, and multi-step customer journeys using Journey Builder and Automation Studio, along with basic Salesforce CRM experience for lead tracking and performance reporting.
Hands-on experience independently making website and landing page updates and component edits in Webflow or a similar content management system; full builds from scratch are not required.
A strong understanding of manual UTM parameter setup and URL structuring for accurate reporting.
Basic familiarity with ZoomInfo or similar data tools to handle access routing and seat management.
Exceptional written and verbal English communication skills and the ability to coordinate across cross-functional global teams.
Flexibility to support PH night-shift hours for overlap with global teams.
A structured approach to campaign tracking, quality assurance, and documentation before launching programs.

Responsibilities

Own and deploy regional campaigns end-to-end, including landing page updates, email programs, UTM tracking, registration flows, and post-campaign reporting.
Work with regional Growth Leads and Corporate Marketing Operations to align localized campaigns with global marketing calendars.
Facilitate and execute demand-generation programs, events, and webinars for designated regions.
Serve as the primary regional contact for marketing technology questions, tool access, and user requests.
Coordinate, triage, and route platform-specific requests, including ZoomInfo, Salesforce, and website updates, to their respective owners.
Manage seat allocations, user access, and tool-usage reporting for regional team members.
Handle regional website update requests, including content edits, component modifications, URL changes, and UTM setups on Webflow and Salesforce.
Build and manage Salesforce flows, automations, and custom reporting dashboards to track lead ingestion and campaign performance.

Desired Qualifications

Experience using AI tools such as ChatGPT or Claude to assist with custom HTML/CSS snippets, copy formatting, or page tweaks.
Familiarity or experience administering webinar software platforms.

Company Overview

LevelUp is a specialist agency that provides outsourcing solutions to agencies, software vendors, and website owners. For over seven years, we have successfully collaborated with a variety of companies, providing valuable technical, operational, and back-office support. We have a large team of skilled and passionate professionals who are committed to delivering high-quality work for our clients.

Position Overview

The Marketing Operations Specialist plays a crucial role in supporting global marketing strategies by acting as the primary marketing execution partner for assigned regions. Sitting between the global marketing strategy team and local teams, this role translates campaign briefs into live, tracked, and measurable programs. The ideal candidate is highly active and responsive, managing regional website updates, executing end-to-end campaigns, and serving as the primary point of contact for regional marketing technology (Martech) requests.

Reference: 2635-154124

Responsibilities

Campaign Execution: Own and deploy regional campaigns end-to-end, including landing page updates, email programs, UTM tracking, registration flows, and post-campaign reporting.
Global Alignment: Work closely with regional Growth Leads and Corporate Marketing Operations to align localized campaigns with global marketing calendars.
Event Support: Facilitate and execute demand generation programs, events, and webinars for designated regions.
Martech Management: Serve as the primary regional contact for Martech questions, tool access, and user requests.
Platform Triaging: Coordinate, triage, and route platform-specific requests (e.g., ZoomInfo, Salesforce, website updates) to their respective owners.
User & Seat Admin: Manage seat allocations, user access, and tool usage reporting for regional team members.
Website Operations: Handle regional website update requests, including content edits, component modifications, URL changes, and UTM setups on Webflow and Salesforce.
Salesforce Automations & Reporting: Build and manage Salesforce flows, automations, and custom reporting dashboards to track lead ingestion and campaign performance.

Requirements

Experience: 2 to 3 years of hands-on experience in a Marketing Operations, Campaign Operations, or Martech Specialist role.
SFMC & Campaign Automation: 2 to 3 years of execution-level experience in Salesforce Marketing Cloud (SFMC). Proven hands-on experience setting up automated email flows, trigger-based campaigns, and multi-step customer journeys (Journey Builder, Automation Studio), along with basic experience using Salesforce CRM for lead tracking and performance reporting.
CMS & Webflow: Hands-on experience making website/landing page updates and component edits independently on Webflow or similar CMS platforms (full builds from scratch are not required)
Campaign & Link Tracking: Strong understanding of manual UTM parameter setups and URL structuring for accurate reporting.
Tool Triage: Basic familiarity with ZoomInfo or similar data tools to handle access routing and seat management.
Communication: Exceptional written and verbal English communication skills, with the ability to coordinate across cross-functional global teams.
Shift Availability: Flexibility to support PH night shift hours for seamless overlap with global teams.
Detail-Oriented: A structured approach to campaign tracking, quality assurance, and documentation before launching programs.

Nice-to-Have

Experience using AI tools (e.g., ChatGPT, Claude) to assist with custom HTML/CSS snippets, copy formatting, or page tweaks.
Familiarity or experience with administering webinar software platforms

More Infromation:

This is a fully remote position with a standard 40-hour fixed-schedule work week.
This follows AU business hours - dayshift
We have a company culture that focuses on the well-being of its team members, with a good work life balance and respectful work environment.
Equipment provided
HMO + 13th month pay

About the Company

LevelUp

Mobile ordering, loyalty, payments for restaurants

LevelUp builds a mobile platform for restaurants that unifies loyalty, payments, native online ordering, CRM, and marketing. Restaurants integrate LevelUp to offer rewards, mobile ordering, gifting, and targeted campaigns, powered by data analytics to personalize offers. The product is B2B, earning revenue from subscriptions, payment transaction fees, and premium or custom features. LevelUp differentiates itself with an end-to-end mobile experience for a broad range of brands, including a built-in campaign creator and scalable mobile strategies to boost engagement and sales.

Company size: 51-200
Company stage: Acquired
Total funding: $90.9M
Headquarters: Boston, MA
Founded: 2008

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