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ServiceTitan

Cloud-based field service management for trades

Principal Software Engineer

Full-Time
No salary listed
Expert
Bachelor's, Master's, PhD
Denver, CO, USA
Remote
Software EngineeringFull-Stack Engineering

About the job

Requirements
  • At least 8 years of industry experience, including experience with large-scale enterprise web and SaaS applications.
  • At least 3 years of experience in senior engineering roles, designing APIs, abstractions, and tools used by other engineers.
  • Expert-level knowledge of the Microsoft .NET technology stack, including C#, .NET, ASP.NET MVC, Web APIs, and SQL databases such as Microsoft SQL Server.
  • Knowledge of HTML5 and JavaScript.
  • Experience taking existing monolithic applications to a domain-based, service-driven paradigm.
  • Experience with large-scale third-party integrations.
  • Basic Microsoft Windows administration skills, including IIS administration.
  • Knowledge of performance and reliability monitoring tools such as New Relic, DataDog, and Application Insights.
  • Knowledge of log and metric collection and analysis tools such as Elasticsearch-Logstash-Kibana, DataDog, and Interana.
  • Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools typically used by developers on the Microsoft technology stack.
  • Knowledge of continuous integration and continuous delivery methodologies and tools such as TeamCity.
  • Experience administering and building automation for Azure, AWS, or other public cloud technology.
  • Ability to empathize with users and champion their experience.
  • Strong communication and technical writing skills.
  • A B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field.
Responsibilities
  • Own the short- and long-term technical vision of the team end to end.
  • Design, implement, and improve critical systems and components powering the product stack.
  • Improve product security, availability, reliability, and performance.
  • Drive or participate in major architectural and strategic decisions, especially those related to scale.
  • Build tools to increase engineering efficiency and improve performance, processes, and quality across the engineering team.
  • Identify opportunities to extract or develop systems beneficial to multiple teams.
  • Mentor and guide engineers across the engineering organization.
  • Spend approximately 60% of the time on development and 40% on other work.
  • Work closely with Recruiting, interview candidates, and co-own lead-generation activities such as tech talks and screening activities such as HackerRank tests.
  • Contribute to the roadmap and resource planning.
  • Determine success metrics and continuously measure them.
  • Communicate and collaborate with cross-functional teams, engineers, Product Managers, customers, and partners.
Desired Qualifications
  • Experience with front-end frameworks such as React and Knockout.js.

About the company

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ServiceTitan

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cbWebsite

ServiceTitan provides a cloud-based, all-in-one software platform for home and commercial trades. It runs as SaaS and covers CRM, scheduling, dispatch, invoicing, marketing, payroll, inventory, and reporting, with a mobile app for technicians and an intelligent dispatch board. Titan Intelligence adds AI-powered automation and real-time insights, and the company grows via acquisitions to add capabilities for HVAC, plumbing, electrical, roofing, landscaping, and pest control. Its goal is to help trades businesses operate more efficiently, increase revenue, and make smarter decisions by centralizing software and data.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Glendale, California

Founded

2012

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Simplify's Take

What believers are saying

  • Q2 2027 revenue reached $292.8 million, up 21%, with over $50 million free cash flow.
  • Max locations more than doubled in Q2 2026, and management targets 700 by fiscal year-end.
  • Canopy Services standardized on ServiceTitan September 15, 2026, validating multi-brand roofing expansion.

What critics are saying

  • September 8, 2026 revenue timing changes triggered securities probes from Hagens Berman and BFA.
  • Max onboarding delays first-quarter billing, compressing 2026 revenue and margins.
  • HIPAA breach reports on July 27, 2026 exposed 4,851 people, damaging trust and retention.

What makes ServiceTitan unique

  • ServiceTitan’s June 24, 2026 Max bundles AI agents into contractor workflows.
  • Its roofing vertical stack includes GAF, EagleView, ABC Supply, and CompanyCam integrations.
  • The September 30, 2026 Ramp partnership embeds bill pay inside contractor operations.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Unlimited Paid Time Off
  • Parental Leave
  • Fertility Treatment Support
  • Wellness Program

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

0%
PR Newswire
Oct 30th, 2026
ServiceTitan shares plunge 30%, wiping out over $2B, as Hagens Berman opens investigation

Hagens Berman has opened an investigation into ServiceTitan (NASDAQ: TTAN) after its shares fell $24.46, or 30%, on September 9, 2026. The drop wiped more than $2 billion from the company's market value. The fall followed second-quarter fiscal 2027 results that showed slower year-over-year revenue growth and a timing difference in revenue recognition. ServiceTitan expects a $2 million to $3 million subscription revenue headwind over the rest of the fiscal year. It also named Rikus Pretorius chief revenue officer, replacing Ross Biestman. The law firm is examining whether ServiceTitan was open with investors about the financial effects of pushing its AI-based Max offering. The company typically does not bill for the first quarter of a Max contract, then ramps to full value over about a year.

GlobeNewswire
Oct 13th, 2026
INVESTOR ALERT: Pomerantz law Firm investigates claims on behalf of investors of ServiceTitan, Inc. - TTAN.

INVESTOR ALERT: Pomerantz law Firm investigates claims on behalf of investors of ServiceTitan, Inc. - TTAN. October 13, 2026 17:56 ET | Source: Pomerantz LLP NEW YORK, Oct. 13, 2026 (GLOBE NEWSWIRE) - Pomerantz LLP is investigating claims on behalf of investors of ServiceTitan, Inc. ("ServiceTitan" or the "Company") (NASDAQ: TTAN). Such investors are advised to contact Danielle Peyton at [email protected] or 646-581-9980, ext. 7980. The investigation concerns whether ServiceTitan and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices. On September 8, 2026, ServiceTitan reported second quarter 2027 earnings. Among other items, the Company reported that "[b]ecause Max" - ServiceTitan's AI-powered enterprise software package - "requires substantial change management, we typically do not bill subscription fees for the first quarter of an upsell Max contract, and we have also elected not to charge existing customers an onboarding fee when transitioning to Max. As a result of these factors, we expect both our platform revenue and professional services revenue to grow at a slower pace for the remainder of fiscal 2027." The Company further reported that "[w]e expect the mix shift to Max to lower professional services revenue by roughly an additional $2 million over the remainder of this fiscal year, which, of course, also flows through to professional services gross margin." On this news, ServiceTitan's stock price fell $24.46 per share, or 29.98%, to close at $57.12 per share on September 9, 2026. Pomerantz LLP, with offices in New York, Chicago, Los Angeles, London, Paris, and Tel Aviv, is acknowledged as one of the premier firms in the areas of corporate, securities, and antitrust class litigation. Founded by the late Abraham L. Pomerantz, known as the dean of the class action bar, Pomerantz pioneered the field of securities class actions. Today, more than 85 years later, Pomerantz continues in the tradition he established, fighting for the rights of the victims of securities fraud, breaches of fiduciary duty, and corporate misconduct. The Firm has recovered numerous multimillion-dollar damages awards on behalf of class members. See www.pomlaw.com. Attorney advertising. Prior results do not guarantee similar outcomes.

MarketScreener
Oct 13th, 2026
Servicetitan, inc. launches servicetitan for Property Care serving enterprise Pest Control, Lawn Care, and Pool and spa businesses.

Servicetitan, inc. launches servicetitan for Property Care serving enterprise Pest Control, Lawn Care, and Pool and spa businesses. Published on 10/13/2026 at 11:42 am EDT S&P Capital IQ ServiceTitan announced ServiceTitan for Property Care serving enterprise pest control, lawn care, and pool and spa businesses. This new offering brings ServiceTitan?s AI-powered technology to enterprise property care businesses with more complex operational needs. ServiceTitan for Property Care enables portfolio-wide visibility and process standardization across offices, brands, and business units. Altogether, the system is designed for at-scale operators running single or multi-trade businesses. Through its partnership with Corteva Agriscience, ServiceTitan now provides each Certified Sentricon Specialist with the ability to capture Sentricon installation and service activity directly in ServiceTitan and generate a report built to Corteva?s requirements for monthly upload. ServiceTitan for Property Care supports enterprise Pest Control, Lawn Care and Pool/Spa Services companies, while Fieldroutes is focused on supporting local, semi-regional Pest Control businesses. (C) S&P Capital IQ - 2026

Yahoo Finance
Oct 8th, 2026
Aspire unveils Command Center AI tool for landscape contractors at Ignite 2026

Aspire Software, a ServiceTitan company, announced it will unveil Command Center at its annual Ignite 2026 conference. The AI-powered intelligence layer provides landscape contractors with near real-time operational insights to identify issues and drive growth. Command Center integrates Aspire's business data with Atlas, ServiceTitan's conversational agent, allowing contractors to query their data in plain English and create customised dashboards. The platform delivers automated alerts for operational challenges such as declining productivity, overdue invoices, and eroding margins. Early access will be limited to 100 Aspire customers, with general availability expected early next year. The tool aims to help contractors move beyond static reports to make more informed, timely business decisions across individual branches or their entire operation.

Yahoo Finance
Oct 8th, 2026
ServiceTitan unveils AI-powered Atlas app and Homh platform at Pantheon 2026

ServiceTitan introduced an expanded AI-powered Max package at its Pantheon 2026 conference on 8 October 2026. The cloud-based platform provider launched Atlas, a mobile app bringing AI tools and workflows to field technicians on smartphones and tablets. Management also unveiled Homh, a demand generation platform connecting residential and commercial customers with contractors using ServiceTitan. The new Max package now covers every residential in-home contractor and includes pilots for commercial and roofing segments. The product sits on top of existing workflows from demand to back office. Uptake could influence both subscription tiers and usage-based revenue tied to automation. The key marker will be how quickly contractors adopt Max, Atlas, and Homh at scale through 2027 contract cycles, particularly in newer segments like commercial and roofing.