Automation Engineer 2 - Enterprise Customer Correspondence Generation

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Automation Engineer tests, creates, implements and supports robotics process and desktop automations. Performs design, scripting, testing, implementing, maintaining and modifying automations of moderate complexity, significance, and risk. Creates comprehensive test plans and test cases; defines automation data needs across systems and creates a plan to coordinate this test data. Creates and executes performance tests to ensure the expected automation performance levels are achieved. Performs, and at times, leads clients and technical staff to investigate, analyze, and resolve technical problems. Writes documentation that describes automation capabilities and operating procedures. Estimates and defines time tables and project tasks; analyzes and estimates cost and time. Conducts analysis of organizational needs for the creation and implementation of automation solutions; participates in feasibility assessments of new automation opportunities and helps determine best approach for automation.

Key Responsibilities

• Develop and maintain automated test scripts and testing solutions for customer correspondence applications.
• Design, execute, and support functional, regression, integration, and performance testing.
• Partner with business and technology teams to validate customer-facing communications and document templates.
• Create test plans, test cases, and test data strategies to ensure solution quality and reliability.
• Troubleshoot and resolve application, automation, and testing-related issues.
• Support the implementation and enhancement of correspondence platforms and automation capabilities.
• Document testing processes, technical specifications, and operating procedures.
• Contribute to project planning, effort estimation, and continuous improvement initiatives.
  

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to four years of relevant work experience with programming concepts, development logic or automating simple processes

Preferred Skills/Experience

• Experience in automation engineering, software testing, quality engineering, or application development.
• Experience developing and maintaining automated test scripts and testing frameworks.
• Proficiency in Java, C# , .NET or similar programming/scripting languages. Experience with COBOL is preferred but not required.
• Understanding of SDLC, software testing methodologies, and quality assurance best practices.
• Experience with test planning, test data management, regression testing, and performance testing.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills with the ability to work effectively across business and technical teams.

Location expectations 
This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.