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Concentrix

Global BPO offering customer engagement services

Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeBenalmádena, Málaga, SpainIn-person

About the Job

Requirements

  • Proficiency or bilingual ability in Flemish is required.
  • Ability to work effectively in a fast-paced, multitasking environment.

Responsibilities

  • Make outbound calls to follow up on appointments and customer inquiries.
  • Manage multiple tasks and priorities within a fast-paced environment.
  • Perform back-office tasks to support customer service operations.
  • Provide customer service.
  • Gather and document necessary information during customer interactions to ensure high-quality service.
  • Maintain a professional demeanour in stressful situations.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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