A

Airbnb

Connects travelers with stays and local activities

Marketing & CRM Intern - Experiences

Growth MarketingPosted on Nov 11
Internship · Winter 2027Paris, France€12.02 /hr

About the Job

Requirements

  • Be a current student or a recent graduate whose degree was completed within the last 12 months, from a leading business school, engineering school, or equivalent program in France, and seek a six-month internship.
  • Be fluent in French and English and have excellent written communication skills for writing clear briefs and recaps.
  • Have a strong interest in marketing, customer relationship management, or growth, and in travel, hospitality, or community-driven products.
  • Have an interest in data and performance metrics, and in using insights and quantitative analysis to evaluate campaigns, track performance, and inform decisions.
  • Have experience with Claude or other artificial intelligence tools; this is a must-have.
  • Be highly organized and detail-oriented, able to manage multiple campaigns and deadlines in parallel and follow up through completion.
  • Be able to work collaboratively across teams, including Marketing, Product, and Operations.
  • Have work authorization for France; visa sponsorship is not available.
  • Be based in Paris, France to conduct the work.

Responsibilities

  • Write email campaign briefs covering the audience, objective, key messages, and timing, and coordinate with copy, design, and customer relationship management partners.
  • Execute campaigns through internal tools and planning processes, including setup, quality assurance, and send follow-up.
  • Analyze results after each email send, including opens, clicks, bookings, and incrementality, and share learnings and next steps.
  • Analyze guest cohorts, including new versus returning, local versus traveler, and international versus domestic, to understand behavior over time.
  • Build readable dashboards and recurring reports to select and prioritize listings based on quality, availability, performance, and campaign fit.
  • Work with Market and Supply teams to ensure promoted listings are bookable and high quality.
  • Turn insights into concrete recommendations for audiences, timing, and messaging.
  • Provide operational support and follow-up for field campaigns such as flyering, partnerships, and events, including briefing, logistics, timing, partners, and results tracking.
  • Measure local campaign effectiveness and recommend future iterations.
  • Collaborate with Marketing, Market Management, and Acquisition partners to deliver projects.
  • Present analyses and recommendations to stakeholders.
  • Seek and give feedback throughout the internship.
  • Participate in the Experiences and broader Airbnb community.

Desired Qualifications

  • Have an eye for strong copy and for what makes a message feel human.

About the Company

Airbnb

Connects travelers with stays and local activities

Airbnb runs an online marketplace where travelers book places to stay, local activities and personal services from hosts. Listings range from rooms in shared homes to entire properties and independent hotels, giving guests alternatives to conventional hotel stays. Hosts set prices and availability, while guests search by destination, compare listings and book through the website or mobile app. The platform handles payments and messaging, and earns service fees on reservations rather than renting out properties it owns; hosts receive payouts for the stays, experiences or services they arrange. Airbnb was founded in 2007 and has its headquarters in San Francisco, California.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2007

Recently Posted Jobs

Explore more opportunities at Airbnb

See more jobs