Full-Time

Director of Human Resources

Zinier

Zinier

51-200 employees

Cloud-based AI-driven field service management platform

No salary listed

Burlingame, CA, USA

In Person

Category
People & HR
Required Skills
Computer Networking

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Requirements
  • Bachelor's Degree holder with minimum 10 years of HR and Recruitment experience and at least 5 years people management experience
  • Strong Recruitment and networking experience in IT and Telecommunication industries
  • Track record of working on Global HR initiatives and projects experience
  • Possess an approachable, mature and welcoming personality who can attract and retain talents
Responsibilities
  • Workforce Planning: Analyze and provide guidance on Zinier's current organizational state and future requirements. Craft and revise role profiles as to facilitate business planning.
  • Organizational Development: Build up programs to ensure employees' training needs and growth aspirations are met.
  • Recruitment: Direct outreach through recruitment portals and own recruitment network for hiring of critical roles. Ensure a conscious, deliberate approach to attracting and retaining top talent.
  • Leadership: Provide strong guidance in the recruitment and development of talents to ensure the highest levels of performance and productivity. Instill a culture that emphasizes collaboration, accountability and transparency.

Zinier provides a cloud-based platform for deskless field workers that uses AI to automate and optimize field service operations. It helps manage work orders, track assets, control inventory, schedule, and dispatch tasks. The platform targets businesses with extensive field service teams (e.g., telecoms, utilities, maintenance) and aims to improve efficiency, resource utilization, and customer satisfaction. The system works by automating routine tasks, optimizing resource allocation, and giving real-time visibility into field operations, typically via a subscription-based pricing model. Zinier differentiates itself by combining AI-driven automation with cloud-based accessibility to streamline deskless workflows and enable proactive service delivery at scale. The company goal is to transform field service operations into more productive, predictable, and responsive processes for its clients.

Company Size

51-200

Company Stage

Series C

Total Funding

$120M

Headquarters

San Mateo, California

Founded

2015

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Simplify Jobs

Simplify's Take

What believers are saying

  • OXG selected Zinier in July 2024 for Germany telecom field operations.
  • Cyient partnership should accelerate implementations and shorten enterprise deployment timelines.
  • Emmiera Group expands Zinier into home-repair and maintenance workflows.

What critics are saying

  • Salesforce, ServiceNow, and Microsoft bundle adjacent workflows into broader enterprise suites.
  • Large deployments like OXG expose Zinier to visible implementation failure risk.
  • Low-code AI features are becoming commoditized across field service software rivals.

What makes Zinier unique

  • AI-native, low-code FSM platform for deskless field operations.
  • Strong presence in telecom, utilities, energy, EV infrastructure, and manufacturing.
  • Global offices support multinational deployments across North America, Europe, and Asia.

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Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-2%

2 year growth

-5%
Cyient
Jul 31st, 2025
Cyient, Zinier Announce Strategic Partnership to Accelerate Field Service Transformation

This partnership combines Cyient's deep implementation and systems integration expertise with Zinier's intelligent, no-code FSM platform, creating a powerful combination that enables clients to modernize field operations and drive faster time-to-value.

VanillaPlus
Dec 1st, 2022
Virgin Media O2 selects Zinier as preferred supplier for FSM solutions | VanillaPlus

Zinier has announced that it has been selected by Virgin Media O2 as its preferred supplier for field service automation software.