S

Smartsheet

Builds work management software for teams

Senior Principal Data Scientist

Full-Time
No salary listed
Expert
Bachelor's, Master's, PhD
Bengaluru, Karnataka, India
Remote
AI & Machine LearningApplied Machine Learning

About the job

Requirements
  • Bachelor’s degree and 12+ years of experience (or 14+ years of experience); advanced degree in a quantitative field (Statistics, Computer Science, Machine Learning, Economics, Operations Research, or similar) strongly preferred
  • Track record of setting technical direction for applied ML and AI work that ships and matters — major initiatives, complex systems, or new modeling paradigms taken from idea to production impact
  • Deep applied ML expertise across both traditional ML and deep learning: gradient boosting, regularized linear models, transformer-based sequence models, foundation model embeddings, causal ML, contextual bandits, and offline RL
  • Architect-level grasp of agentic AI systems: tool use, retrieval, multi-step reasoning, evaluation, guardrails, and the patterns for keeping all of it reliable in production
  • Strong grasp of causal inference for intervention design and lifecycle modeling: uplift modeling, difference-in-differences, propensity scoring, and synthetic control
  • Solid foundation in statistics and experimental design at scale: hypothesis testing, power analysis, multiple comparisons, sequential testing, and quasi-experimental methods
  • Experience operating ML in production at scale — feature engineering and pipelines, model monitoring, drift detection, retraining cadence, and the trade-offs between batch and real-time serving
  • Proficient in SQL and Python; comfort with ML/LLM tooling at scale (Spark, Databricks, Snowflake, or equivalents), ML frameworks (PyTorch, scikit-learn, XGBoost/LightGBM), and visualization tools (Tableau or similar)
  • Experience leading lifecycle modeling work — churn, expansion, adoption, plan health, lead/account scoring — and business fluency in the SaaS metrics that drive it (NRR, GRR, ARR, and cohort economics)
  • A pragmatic production bar: latency, cost, monitoring, drift, hallucination, and what happens when the model or sub-agent is wrong
  • Demonstrated ability to influence senior product and engineering leaders and to mentor staff and principal data scientists — your track record shows people and decisions, not just models, getting better
  • Comfort operating in deep ambiguity — defining the problem, choosing the approach, and aligning the team when no playbook exists
Responsibilities
  • Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like
  • Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale
  • Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring
  • Personally ship the highest-leverage models and sub-agents — the ones that need a senior IC to frame the problem, push through ambiguity, and de-risk the approach
  • Drive technical decisions on the data foundations and knowledge layer sub-agents reason over, with strong stewardship of privacy, aggregation, and customer trust
  • Partner with senior Product, Engineering, and Applied AI leaders to shape strategy, roadmap, and investment
  • Raise the bar for the data science team — mentor staff and principal data scientists, review designs, set hiring standards, and grow the org’s modeling rigor

About the company

Smartsheet builds cloud software for teams that plan projects, coordinate operations, and track work across an organization. Its spreadsheet-style workspaces combine task records with reports and dashboards, while teams switch between table, board, calendar, and project timeline views. Users collect information through forms, set rules for reminders and approvals, and connect their work to tools such as Microsoft Office, Google Workspace, and Slack without building a separate application. The company sells subscriptions with paid member seats and enterprise plans, plus optional products for more complex workflows. Smartsheet was founded in 2005 and is headquartered in Bellevue, Washington, United States.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Bellevue, Washington

Founded

2005

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Simplify Jobs

Simplify's Take

What believers are saying

  • Enterprise selling has a broad foothold: Smartsheet says over 85% of Fortune 500 companies use its platform.
  • Japan expansion has traction: Smartsheet reported more than 400 Japanese customers in September 2026.
  • US retirement saving gets support: Smartsheet matches half of employee contributions up to 6% of eligible pay.

What critics are saying

  • Billing needs active oversight: Smartsheet provisional members become paid seats under administrator upgrade settings when existing seats run out.
  • Employee equity lacks exchange liquidity: Smartsheet is privately held, and its shares no longer trade on the NYSE.
  • View consistency is limited: September 2026's Pro card-view replacement, board view, remains unavailable in Smartsheet's mobile app.

What makes Smartsheet unique

  • Government work has a separate platform: Smartsheet.gov pairs FedRAMP authorization with defense department IL4 security requirements.
  • Repeat projects follow one blueprint: Smartsheet Control Center creates matching sheets, reports, and dashboards from shared templates.
  • Campaign work connects to finished assets: Smartsheet links approvals and planning to its Brandfolder content library.

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Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you're working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you're growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

0%
TMCnet
Oct 8th, 2026
Smartsheet Named a Leader for Fourth Consecutive Year in the 2026 Gartner(R) Magic Quadrant(TM) for Collaborative Work Management

Smartsheet Named a Leader for Fourth Consecutive Year in the 2026 Gartner(R) Magic Quadrant(TM) for Collaborative Work Management TMCnet News [October 08, 2026] | / | Smartsheet Named a Leader for Fourth Consecutive Year in the 2026 Gartner(R) Magic Quadrant(TM) for Collaborative Work Management Smartsheet today announced it has been named a Leader in the 2026 Gartner(R) Magic Quadrant(TM) for Collaborative Work Management (CWM). This recognition marks the fourth consecutive year Smartsheet has been positioned in the Leaders Quadrant. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261005207608/en/ Smartsheet has been named a Leader in the 2026 Gartner(R) Magic Quadrant(TM) for Collaborative Work Management for the fourth consecutive year. According to Gartner, CWM platforms "increasingly connect team productivity with operational work and AI-supported execution" that "enable end users to plan, coordinate and automate their work." Trusted by over 85% of the Fortune 500, Smartsheet transforms how organizations manage complex work by embedding AI into everyday operations. Most enterprises are investing heavily in AI, but that investment often stays siloed, layered onto individual tasks without connecting to the systems, data and context required to run the business. The result is a widening gap between what leaders intend and what actually gets executed, even as AI spend increases. Smartsheet believes its recognition as a Leader reflects a different approach: bringing AI directly into the projects, portfolios and processes where work already happens, so intelligence and execution move together instead of pulling apart. "We believe being recognized as a Leader in the Gartner Magic Quadrant for Collaborative Work Management for four consecutive years reflects the value we deliver as our customers scale," said Pratima Arora, chief product and technology officer at Smartsheet. "That value comes from depth, not just scale. We've made our platform's understanding of how work gets done available to the AI tools our customers already use. Our goal isn't to build another assistant, but to give any AI that same context. That's the foundation we're buildingon as we help enterprise teams around the world execute with more clarity, control and speed." In the past year, Smartsheet has advanced its AI roadmap with the general availability of Smart Assist, which brings AI directly into how teams plan, track and get work done, and launched its Model Context Protocol (MCP) Server, giving customers the flexibility to bring their AI of choice into governed Smartsheet workspaces. Together, these capabilities are on track to drive more than 100 million AI requests annually. The company also added Scenario Planning and portfolio reporting features built for large, cross-functional teams. Customers cite that same combination of governance and usability as a differentiator. One IT manager on Gartner Peer Insights(TM) called Smartsheet their "core platform for collaboration, process improvement and decision making" that delivers "the security and governance needed for sensitive business information while still being accessible enough for teams to adopt." Smartsheet continues to innovate to help organizations turn AI ambition into operational reality. At its upcoming ENGAGE customer conference, the company will showcase how its platform serves as the execution layer where AI meets everyday work, helping teams connect data, decisions and outcomes at enterprise scale. Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high, and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables businesses to get the most from market analysis in alignment with their unique business and technology needs. Download a complimentary copy of the 2026 Gartner Magic Quadrant for Collaborative Work Management report here. Gartner, Magic Quadrant for Collaborative Work Management, Nikos Drakos, Joe Mariano, Lacy Lei and Hironori Hayashi, 10/5/2026 Gartner, Magic Quadrant, and Peer Insights are trademarks of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner's business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. About Smartsheet Smartsheet unites people, data and AI to turn strategy into measurable enterprise impact. Smartsheet gives enterprises the speed, governance and trust to execute complex work across portfolios, operations and IT on a single, secure system. Smartsheet empowers millions of users to move faster, reduce risk and realize ROI with confidence. Visit www.smartsheet.com to learn more. View source version on businesswire.com: https://www.businesswire.com/news/home/20261005207608/en/ [ Back To TMCnet.com's Homepage] |

MarTech360
Oct 1st, 2026
Smartsheet names Komal Thadani as Senior Director, EMEA Field & Partner Marketing.

Smartsheet names Komal Thadani as Senior Director, EMEA Field & Partner Marketing. Smartsheet has named Komal Thadani as Senior Director, EMEA Field & Partner Marketing, adding a new leadership role focused on regional marketing, field programs, and partner engagement across Europe, the Middle East, and Africa. Thadani brings extensive experience in enterprise technology marketing and has worked across cloud, SaaS, and business technology companies. Before joining Smartsheet, she held senior marketing roles at ServiceNow, where she led EMEA solutions and industry marketing. Earlier in her career, she held marketing positions at Oracle, IBM, and Accenture, working across technology and enterprise-focused marketing programs. At ServiceNow, Thadani was responsible for solutions and industry marketing across EMEA, with experience spanning cloud and SaaS solutions. Her background also includes marketing strategy across different regional markets and technology segments. Her move to Smartsheet places her within the company's EMEA marketing organization, with responsibility for field and partner marketing. These functions typically connect regional marketing programs with sales teams and channel partners, helping coordinate campaigns, events, demand-generation activities, and partner engagement. The appointment comes as enterprise software companies increasingly rely on regional and partner ecosystems to support go-to-market activity. Field marketing teams often work closely with sales organizations to adapt global messaging for local markets, while partner marketing connects vendors with technology providers, resellers, and other ecosystem participants. Thadani's previous experience across enterprise technology companies provides a background in working with complex B2B products and regional marketing programs. Her appointment also reflects the expanding role of field and partner marketing as technology companies manage increasingly distributed sales and partner networks. At Smartsheet, her remit brings together two closely connected areas of B2B marketing, regional field activity and partner engagement, as the company continues to operate across the EMEA market.

GlobeNewswire
Sep 25th, 2026
Robbins LLP reminds SMAR stockholders of the October 5, 2026 Lead Plaintiff deadline in the securities class action on behalf of the sellers of Smartsheet Inc.

Robbins LLP reminds SMAR stockholders of the October 5, 2026 Lead Plaintiff deadline in the securities class action on behalf of the sellers of Smartsheet Inc. September 25, 2026 18:18 ET | Source: Robbins LLP SAN DIEGO, Sept. 25, 2026 (GLOBE NEWSWIRE) - Robbins LLP reminds investors that a securities class action has been filed on behalf of all sellers of Smartsheet Inc. (NYSE: SMAR) common stock between June 1, 2024 and September 23, 2024 (the "Class Period"). Smartsheet is a software-as-a service company that offers its cloud-based work management platform and other professional services. The complaint alleges that Smartsheet and certain of its senior executives violated the federal securities laws by repurchasing outstanding shares from shareholders with knowledge that a purchaser was proposing to acquire the shares at a significant premium to Smartsheet's then stock price. Investors who suffered losses during the Class Period may have legal rights. If you want to seek appointment as lead plaintiff, you must submit your papers to the court by October 5, 2026. Why Was Smartsheet Sued? The complaint alleges that Blackstone Inc. and Vista Equity Partners Management (the "Consortium") approached Smartsheet on January 24, 2024, with a credible offer to acquire all the Company's outstanding stock for $56.25 cash per share offer. Smartsheet's board rejected the initial offer but resumed discussions between July and September 2024. On September 24, 2024, Smartsheet announced the execution of a merger agreement for the Consortium to acquire Smartsheet for $56.50 per share. According to the complaint, Smartsheet repurchased its shares while failing to disclose it was in conversations about the Company's acquisition by the Consortium. In total, Smartsheet repurchased 1,128,000 of its outstanding shares from unsuspecting investors for approximately $50 million between June 2024 and August 2024, despite knowing that the Consortium was proposing offers at a significant premium to Smartsheet's then stock price. At the same time, defendants made misleading statements touting this significant repurchase activity, updating investors about these buybacks during the Class Period, all with no disclosure concerning the Consortium's credible offer(s) to acquire Smartsheet shares at materially higher prices. As a result, Smartsheet omitted material information about the Consortium's offers that the Company had a duty to disclose, and defendants made material misrepresentations about Smartsheet's repurchases, in violation of the federal securities laws. When investors learned the truth that the Consortium was willing to buy all the Company's outstanding stock for a significant premium above the trading price, Smartsheet's stock price climbed sharply. Who May Be Eligible? The lawsuit seeks to represent investors who sold Smartsheet Inc. common stock during the applicable Class Period. If you sold Smartsheet stock during this period and suffered investment losses, you may have rights under the federal securities laws. What Is a Lead Plaintiff? The lead plaintiff is the investor appointed by the court to represent the interests of the proposed class throughout the litigation. Shareholders who wish to seek appointment as lead plaintiff must do so by October 5, 2026. Investors do not have to serve as lead plaintiff to potentially share in any recovery if the lawsuit is successful. Does It Cost Anything to Participate? No. Robbins LLP represents investors on a contingency fee basis. Why Robbins LLP? A recognized leader in shareholder rights litigation, Robbins LLP has helped restore more than $2 billion in value to shareholders and secured some of the largest recoveries in shareholder derivative litigation history. "Behind everything we do is the belief that companies should be governed responsibly, fiduciaries should be held accountable, and shareholders deserve transparency and fairness," said Brian J. Robbins, Founding Partner of Robbins LLP. To be notified if a class action against Smartsheet Inc. settles or to receive free alerts when corporate executives engage in wrongdoing, sign up for Stock Watch today. Contact Robbins LLP Investors seeking additional information about the Smartsheet Inc. securities class action may submit an inquiry through Robbins LLP's website, email attorney Aaron Dumas, Jr., or give us a call at (800) 350-6003. Attorney Advertising. Past results do not guarantee a similar outcome.

PR Newswire
Sep 24th, 2026
INVESTOR ALERT: Pomerantz law Firm reminds investors with losses on their investment in Smartsheet, Inc. of class action lawsuit and upcoming deadlines - SMAR.

INVESTOR ALERT: Pomerantz law Firm reminds investors with losses on their investment in Smartsheet, Inc. of class action lawsuit and upcoming deadlines - SMAR. Sep 24, 2026, 17:39 ET NEW YORK, Sept. 24, 2026 /PRNewswire/ - Pomerantz LLP announces that a class action lawsuit has been filed against Smartsheet, Inc. ("Smartsheet" or the "Company") (NYSE: SMAR). Such investors are advised to contact Danielle Peyton at [email protected] or 646-581-9980, (or 888.4-POMLAW), toll-free, Ext. 7980. Those who inquire by e-mail are encouraged to include their mailing address, telephone number, and the number of shares purchased. The class action concerns whether Smartsheet and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices. You have until October 5, 2026, to ask the Court to appoint you as Lead Plaintiff for the class if you purchased or otherwise acquired Smartsheet securities during the Class Period. A copy of the Complaint can be obtained at www.pomerantzlaw.com. A class action lawsuit has been filed, alleging that defendants, throughout the Class Period, failed to disclose material information, which artificially deflated the price of Smartsheet common stock. On January 24, 2024, Smartsheet received an unsolicited non-public offer from Blackstone Inc. and Vista Equity Partners Management, LLC (together, the "Consortium") to purchase all the outstanding shares of Smartsheet for $56.25 per share. In April 2024, Smartsheet's Board of Directors approved a share repurchase program under which Smartsheet could repurchase up to $150 million of its outstanding stock. On July 8, 2024, the Consortium raised its offer to $56.50 per share. Subsequently, on August 21, 2024, the Consortium reiterated its offer to purchase all the outstanding shares of Smartsheet at $56.50 per share. The class action lawsuit alleges that while these offers were on the table and unknown to the investing public, Smartsheet was repurchasing its common stock at market prices significantly below the prices offered by the Consortium. Smartsheet had an obligation to disclose that it had received a formal acquisition offer from the Consortium or abstain from purchasing Smartsheet stock from unsuspecting investors. During the Class Period (i.e., between June 1, 2024 and September 23, 2024), Smartsheet's average stock price was $46.45 per share. September 24, 2024, during pre-market hours, Smartsheet disclosed the transaction with the Consortium. The merger eventually closed on January 22, 2025, with the Consortium acquiring Smartsheet for $56.50 per share. Pomerantz LLP, with offices in New York, Chicago, Los Angeles, London, Paris, and Tel Aviv, is acknowledged as one of the premier firms in the areas of corporate, securities, and antitrust class litigation. Founded by the late Abraham L. Pomerantz, known as the dean of the class action bar, Pomerantz pioneered the field of securities class actions. Today, more than 85 years later, Pomerantz continues in the tradition he established, fighting for the rights of the victims of securities fraud, breaches of fiduciary duty, and corporate misconduct. The Firm has recovered numerous multimillion-dollar damages awards on behalf of class members. See www.pomlaw.com. Attorney advertising. Prior results do not guarantee similar outcomes. SOURCE Pomerantz LLP

Smartsheet
Sep 19th, 2026
Work Management Platform | Smartsheet

Personalize workflows, predict outcomes, and move faster with Smartsheet – a platform built for the way you work.