Manufacturing Training Specialist

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The Training Specialist is responsible for supporting the implementation and ongoing execution of employee training programs at the Xylem Morton Grove site. This role partners with site leadership, functional teams, Subject Matter Experts (SMEs), and employees to ensure training plans are effectively deployed, and employees receive the knowledge and skills necessary to perform their roles safely, efficiently, and in accordance with established standards.

The Training Specialist will coordinate and deliver training, assist in the development and maintenance of training modules and materials, administer training systems and records, and monitor completion and effectiveness of training activities. The successful candidate will support continuous improvement of the site's training processes by gathering feedback, identifying training gaps, monitoring performance, and recommending improvements.

Strong communication, organization, facilitation, and relationship-building skills are essential, along with the ability to work collaboratively across departments in a manufacturing environment.

CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.   

• Support the site's established training plan, ensuring training activities are completed according to defined priorities, schedules, and requirements.

• Coordinate training activities with supervisors, managers, SMEs, and other functional partners to support employee onboarding, qualification, cross-training, and ongoing development.

• Assist in the creation, revision, and maintenance of training modules, materials, presentations, job aids, assessments, and other learning resources in partnership with functional SMEs.

• Deliver classroom, hands-on, and On-the-Job Training (OJT) to manufacturing employees as needed.

• Track, monitor, and document employee participation, completion, qualifications, and other training requirements.

• Monitor fulfillment of required training for plant employees and proactively communicate upcoming, overdue, or incomplete training requirements to appropriate stakeholders.

• Support new employee onboarding and qualification activities to help ensure employees are prepared to safely and effectively perform assigned job responsibilities.

• Observe and evaluate training activities and employee performance to help determine training effectiveness and identify opportunities for reinforcement or improvement.

• Collect and analyze training data, feedback, and performance indicators to support continuous improvement of training programs and processes.

• Support standardization of training content, documentation, and delivery methods across departments.

• Assist with updates to training materials when processes, procedures, equipment, quality requirements, or work instructions change.

• Promote a culture of continuous learning, employee development, safety, quality, and operational excellence.

• Participate in training-related projects and continuous improvement initiatives as assigned.

QUALIFICATIONS:

• Bachelor's degree in a related field such as industrial engineering, manufacturing technology, educational technology, or adult education.

• Previous experience in a manufacturing-related environment, with experience in developing and delivering technical and safety training programs.

• Familiarity with manufacturing processes, equipment, and systems, as well as knowledge of regulations and standards related to safety and quality in manufacturing.

• Strong communication and interpersonal skills, including the ability to communicate technical information to non-technical personnel. 

• Strong organizational and time management skills and proficiency in MS Office and other training software.

• Solid IT/computer application skills, including full proficiency with Office Suite. 

• Strong relationship-building and negotiating skills.

• Analytical, troubleshooting, and influential skills

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination and harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.  

The salary range for this position is $70,000 to $85,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

#LI-SUTTONMOORE

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.