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Invesco

Global asset management and investment solutions

Engineer 1 - Eng Run

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listed

About the Job

Requirements

  • Intermediate SQL skills and understanding of relational databases, data models, and database concepts.
  • Basic to intermediate programming or scripting knowledge; Python is preferred.
  • Ability to support troubleshooting and issue resolution for ETL and ELT processes, job scheduling tools such as AutoSys and UAC, and data pipeline operations under senior engineers' guidance.
  • Strong analytical and problem-solving skills.
  • Good written and verbal communication skills.
  • Ability to learn new technologies and adapt to changing business requirements.
  • Ability to manage assigned tasks and deliver quality work within established timelines.
  • Attention to detail, accountability, and commitment to operational excellence.
  • Ability to collaborate with team members, business partners, and support teams in a fast-paced environment.
  • Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, Business Administration, or a related discipline; equivalent relevant work experience may be considered instead.
  • Ability to support business-critical applications outside normal business hours as required, including evening, weekend, holiday, and on-call rotations.

Responsibilities

  • Provide day-to-day support for business applications and resolve client-reported issues in a timely and professional manner.
  • Investigate, diagnose, and resolve application, data, and system-related incidents.
  • Monitor application health, system performance, and batch processing activities to ensure service availability and reliability.
  • Perform regular system checks and proactively identify potential issues before they impact users.
  • Coordinate with development, infrastructure, and business teams to resolve complex production issues.
  • Support routine production operations and assist with resolving data processing and batch scheduling issues.
  • Assist in application releases, upgrades, and system enhancements.
  • Participate in testing activities, validate functionality changes, and support user acceptance testing.
  • Support implementation of small enhancements and automation opportunities to improve operational efficiency.
  • Contribute to continuous improvement initiatives and process optimization efforts.
  • Maintain accurate and up-to-date support documentation, run books, and operational procedures.
  • Identify opportunities to improve team processes, monitoring capabilities, and support standards.
  • Ensure adherence to established support processes, controls, and best practices.
  • Communicate with business users, vendors, and technical teams about incidents and service requests.
  • Provide customer support while managing multiple priorities and deadlines.
  • Participate in on-call, after-hours, weekend, and holiday support as required.

Desired Qualifications

  • Internship, academic project, or prior experience in data engineering, ETL development, application support, or software development.
  • Familiarity with data warehousing concepts and batch processing.
  • Exposure to cloud technologies such as Snowflake, AWS services, or Informatica Cloud.
  • Experience working within Agile/Scrum development environments.
  • Exposure to the Financial Services industry.
  • Experience with automation, process improvement, and operational excellence initiatives.

About the Company

Invesco

Global asset management and investment solutions

Invesco provides investment management services to retail and institutional clients worldwide. It manages a broad mix of assets, including mutual funds, exchange-traded funds (ETFs), and private equity, and earns revenue mainly from management fees on assets under management. The company serves clients in more than 150 countries, offering diverse investment opportunities across public and private markets. Its product line relies on market performance, meaning returns and assets under management rise and fall with financial conditions. Invesco differentiates itself through its global footprint and range of investment vehicles, aiming to grow assets under management by attracting clients and offering access to a wide set of investment options. The company’s goal is to deliver value for clients by managing assets responsibly and efficiently while expanding its global presence and assets under management over time.

Company size
501-1,000
Company stage
IPO
Headquarters
Henley-on-Thames, United Kingdom
Founded
1935

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